TotalCare Insurance IL - Pekin (IL)

KistlerPatterson FuneralHome They handle the insurance for our business and they do a terrific job. Very professional and they respond to our needs quickly. Great customer service. I also appreciate how they support local events and activities.

Tamra Matthews Dealing with an accident claim has be frustrating, but my experience with Jeff Burtis office has been exceptional. I recently called to get clarification on some policy details, and Misty was so kind and helpful. Her calm and caring demeanor really helped ease my frustration. She went the extra mile by personally contacting my adjuster to clear up some confusion, which I truly appreciated. Its reassuring to know that I have a team like this supporting me. Im very grateful for the professionalism, care, and excellent service provided. Thank you, Misty, and the entire Jeff Burtis team, for making a tough situation so much easier.

Sandy Knutson-Grebner Many thanks to Sara for all her help and hard work when we needed it. She’s incredibly dedicated to the work she does and extremely responsive when we need assistance. We’ve recently started working with this agency and Sara. It’s so nice to have someone really knowledgeable and care about her work. Highly recommend!

sandra pina I had a very easy and friendly experience with Rosa, she explained the details of my insurance very well.

Mike Dutz Diane was absolutely a pleasure to work with. She answered all my questions and made the process of getting my vehicles insured quick and easy. I would highly recommend Bryan Clark and his staff for your insurance needs.

Dwight and Joan Reynolds John always gives us that personal touch which is often missing in the world today. His experience and knowledge gives us the confidence to feel good about the decisions we’ve made. John is our “Go to guy”.

Michelle Anderson Everyone in the office works as hard as they can for you. They will call with reminders if you forget a payment. They thoroughly research any issue you may have and get back to you within the same day or oftentimes within an hour. You can’t go wrong with this team!

Angie Anderson Kelly is a delight to work with. He asks a lot of questions so as to learn about your family and lifestyle so that he can provide you with the best insurance options. The few times Ive needed to reach him, he was available and listened closely to my concerns/questions. He has been very responsive when Ive asked for changes in coverage and is willing to meet with me when and where its convenient for me. I highly recommend him.

Richard Laskowski I had an exceptional experience with Dillon! He was incredibly knowledgeable, patient, and attentive to my needs. He took the time to explain all my options clearly and found me the perfect insurance plan at a great rate. His responsiveness and professionalism made the entire process stress-free. I highly recommend Dillon to anyone looking for top-notch service!