John Waugh Insurance Agency - COUNTRY Financial - Aledo (IL)

Jeff Balcer Jackie and her staff are incredible. I currently have 3 vehicles, 2 homes, and a couple of other minor policies with them. Whenever I call for information, to process a claim, or replacement insurance cards, they are always "on the ball", and I dont have to sing a silly jingle! Being in a sales position that requires purchasers to have insurance, I have never hesitated to recommend her to clients, friends, or family members. Over the last few years, there have been claims against the various policies (home and auto). Nationwide proved to be very consistent and timely with payouts. In one instance, they had the money at the body shop before I was able to bring it to them. That is service!!!

Katie Martin I had lots of questions about my policies and Brandy did a wonderful job of explaining everything to me. She was so patient and made things easy to understand. Thanks, Brandy! I can tell you truly care about your customers.

Jeffrey Amacher Weve had them for over a decade until they have us a referral to Founders Insurance, our deductable went to $6000 and double the fees, we just Fired ANDERSON and FOUNDERS went to triple A, better coverage, $1000 deductable and complete car service including towing and starting

Shafil Ali Amazing services provided by Mr. Smit...the whole process went so smooth ... Highly recommended

carlos juarez Nice place n good service...

Veteran TrueCombatvet From the start customer service was great. Worked with Anita, she was super friendly, outgoing, and had no problems answering any questions or concerns I had. We went through everything I had concerns with, got a new policy set up, pricing was very reasonable, super-fast on any docs that needed to be signed, and overall, I would recommend her for any insurance needs. A +++

Kevin S I switched from an online insurance company and now have an agent, proper coverage, and received the Tony Christopherson Allstate Team experience for a very competitive price...WIN!!! A speedy quote followed by a very smooth personal one on one process where "I chose" my coverage with the assistance of someone clearly more knowledgeable than myself. I am very grateful for that assistance and highly recommend giving Tony a chance to earn your business by helping with this all important decision and allowing it to be a smooth process.

Haley Wingo I love this insurance agency. Michelle is the most helpful agent! She has listened to me and understood my concerns with my policy renewing and helped me to the best of her abilities. She is so quick to respond and always gets back to me as soon as she can with answers. She has been a joy to work with. Thank you for always helping when I need you!