Timmermann & Co Ltd - Vandalia (IL)

Helen Staubly My husband and I have been dealing with the great people at this business for generations and have always had kind and comptetent service .I would give them 10 stars if I had the option !!!!

Adreanne Cruthis Never had an issue with this tax company. They have been in business for longer than I’ve been doing my taxes. My grandparents went here… my parents went here!! Best service for your money and friendly staff!!!

Candy Meschke Excellent customer service!!

Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.

Devin They dont protect well against fraud. A hacker impersonated a friend around 6 months ago. I contacted Midland that day to stop the transaction and was given the run around. I called customer care several times in the following days, weeks, and months. They kept telling me they would call back. When they did, they still didnt credit back the fraudulent transaction. Now they are saying they cant help because it was over 60 days ago. Thats not my fault! Ive been trying to get help since day 1. Not a good bank.

Don Traver Dave Hanson, Sue and the team at Benjamin F Edwards have served me well over the years!

Zachary Stone Awesome service! very polite , professional and patient