Tim J Sreenan Insurance Agency - Rockford (IL)

Stephanie Henson MaryAnn and the entire team at Southwest Insurance are AMAZING!! Every time I call, I am able to actually speak to one of the staff and there are always so helpful. If you are looking for a great group that wants to provide you with amazing customer service and save you as much money as they can, Mary Ann and staff are the people to do it for you!! Thanks for everything!!

Seeme Nowyou (Richard) Best insurance with low payment keep saving like $100 a year. Yearly payment is the best offer than any other insurance offers been here 3 years

dreama sutton Melissa met me at the office, outside of normal business hours, on a Saturday, to bind coverage on my policies. She explained everything well. I even got to see Greg, briefly! I really appreciate this office so much already. Thank you!!!

Donna Hymer We just moved back to Illinois and needed to switch auto insurance. Marvin and Trey are outstanding! I appreciate them working quick and efficient in getting us the best coverage for our family. Their professionalism and friendliness made us feel welcomed to be back home! Excellent customer service! 10/10

Jack Sharratt We began working with Kate Dzierzanowski at Rosenberg Insurance & Financial in June of 2025. We had just finalized the claim process with a captive agent insurance carrier based out of Madison, Wisconsin which took over a year and a half following a devastating hail storm in our area. Our claim went all the way to arbitration to reach a fair and reasonable settlement. After that stressful and abusive process we decided to abandon captive agent carriers and pursue coverage of our home, autos and personal liabilities with an insurance broker who represented numerous insurance carriers. Kate administered a very comprehensive evaluation of our insurance needs, history and lifestyles. Frequently she would reach out to us throughout this process for additional information or clarification as needed for the purpose of finding an insurance carrier and coverage that would meet our specific needs with service at a competitive price. We were surprised and delighted to learn of specific policy coverage and conditions which were missing from our previous policies leaving us vulnerable, as well as coverage which were unnecessary and wasteful of our premium dollars. In short, we received numerous, helpful advice, tips and insights into current property/casualty insurance coverage. Kates recommendations to us for insurance coverage were not cookie cutter policies based upon a carriers advertising presence. Theres no doubt that Kates formidable professional experience and training, along with her superb listening skills contributed to her recommendations to provide us with the best insurance coverage to meet our needs. Kates great service continued after the sale to help us launch our new coverage and cancel our previous policies so that we were never left uninsured or vulnerable.

Shawn Thomas Eric Been taking care of for over 15 plus years. By far the place in Quincy IL....

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Ducky beThatMofo Great customer help. Called for Tiffany but unavailable. I was bummed. But then Crystal (helped with quotes) and Sandra (helped complete the process) all at my own time! Both were more than helpful and answered every question I had (even when I wasn’t making much sense) Thank you !!

Kevin Glidden Nate is very informative. His staff are knowledgeable. This is a State Farm Insurance office, so expect to open the wallet. Nate will gladly help you navigate all they offer to help you save money if he can, he just has no control on State Farms bottom line.

Calli M Ben has been a wonderful agent. He is easy to reach and has always helped me find the best prices with the most coverage. He is knowledgeable, kind, and patient, even when I have a million questions. I would 100% recommend Ben at Country Financial for all of your insurance needs!