Ted Frits - State Farm Insurance Agent - Freeport (IL)

Mahym Mahym I needed to add my husband to my insurance and change the address. I have a beginner English, I called your insurance company several times, but your agents were very cold to their work, they did not even want to listen to me, and then I asked a friend who speaks good English, he also called and told me that the agents were cold to their work and advised me to change the insurance company. And as soon as I wanted to change the insurance, your agent Mark wrote to me. He had previously helped me change my address in the insurance. I thank Mark for his professionalism, for his humanity, for his patience. I give five stars only for Mark

Dale So friendly and helpful. Highly recommend for your insurance needs.

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

Taylor De La Fuente I’ve been working with Zach at Triple AAA Insurance for years, and I can’t recommend him enough! Not only is he a great friend, but he goes above and beyond to ensure that we have the best coverage and that all of our questions are answered. Whether it’s for personal or business insurance, Zach is always quick to respond, incredibly knowledgeable, and truly cares about his clients. It’s hard to find someone who’s both professional and personable, but Zach nails it every time. If you’re looking for a trustworthy, reliable insurance agent, look no further – Zach is the best!

Sharon Taylor I was in search of a better coverage insurance with a lower rate on my car and house. I had received a brochure in the mail from Nico Madrigal representing Erie Insurance. It was a local company which I liked. I called the phone number and left Gayla Ray a message. She returned my call soon after and I told her what I was looking for. She listened and soon gave me a quote much lower and better coverage than what I had. She was very professional, personable, incredibly helpful. She answered all my questions, was patient and was very informative about Erie Insurance. She put my mind at ease knowing I was with an excellent company. Have had the fortune of communicating with Nico also. He is just as helpful as Gayla is. I highly recommend Erie Insurance to anyone needing a high quality insurance for their car/ home.

Abraham Garcia Giuseppe is very knowledgeable and a pleasure to work with. American Family Insurance is a solid option and gives me great confidence. -Abe

Mark Mandros Nick made the move to his agency easy for us in regard to our home and auto policies. He not only provided good service, but also his expertise in communicating our options for quality coverage and affordable premiums. I highly recommend him as your future insurance broker.

Rachel Grigoletti Ive been with this office for around five years now, and every time I call, its painless and simple! Transferring policies, creating new ones, and canceling old ones is always easy. Theres no sales pressure at all, which I really appreciate. Shawna on the phone has always been amazing—things get resolved with a quick five-minute call! Everyone Ive spoken with has been incredible.

Kelsey Long I work with this office quite often with my full time job. They truly care about their customers and their needs. I recommend this State Farm agent to everyone.

Carl Erd Working with Charles at State Farm is always a pleasure! My wife and I really feel blessed to work with him because of his passion and care for helping others, his emphasis to understand our needs, and his knowledge for the industry. With the many insurance necessities in life, all of which are important, we have found life insurance to be the one that took us the longest to learn/process, consider, and even change over time. Charles has always made this process comfortable, especially since sometimes my questions are all over the place and we need an abundance of time to consider what’s right for our family. Plus, for us, we feel a proper life insurance policy needs to meet personal and private financial and family circumstances, and we are totally comfortable sharing this with Charles. We have no doubt that Charles would give all of his customers this same professional and first class service to meet their unique insurance needs! Thank you Charles!