Ted Boulds - COUNTRY Financial Representative - Marion (IL)

Luis I’ve had the pleasure of working with Carlos Cruz recently and I can confidently say he is one of the most trustworthy and reliable professionals I’ve encountered. From day one, he has been efficient, thorough, and genuinely committed to helping me find the right coverage for my needs. Whether it’s auto, home, or life insurance, he takes the time to explain every detail clearly, making sure I feel confident and informed in my decisions. He’s responsive to questions, proactive with follow-ups, and always goes above and beyond to ensure everything is handled promptly and accurately.

Daniel Miranda Thanks to Brianna, I had an excellent opportunity to save on my insurance. She was patient, knowledgeable and truly cared about finding the best plan for me.

Mark Russell Lee has provided phenomenal service for our family since we moved to the area in 2015. Because he has such a large number of insurers, he can always shop around for the best rates and coverage for our specific needs. Beyond that, Lee is always available and willing to help with any question or situation regarding our home and auto policies. I appreciate his attention to detail, his understanding of my familys needs, and that he doesnt try to sell us something that we dont need.

Fabian Excellent customer service. They helped me renew insurance and gave me great tips on choosing the right health coverage. They made the whole process quick and painless.

Anita Ripperda We met with Keith to discuss our financial planning for the future. He is very knowledgeable about these matters and was able to guide us toward the best plan for our retirement years.

Moonlight Entertainment Great customer service! The best rates in town.

robert malisia Very knowledgeable agent. Jennifer cares about her clients and it shows.

Jeanine Stuckey I called Urban insurance agency to make a payment and on the very first ring a human answered!!! That doesnt happen anymore. I was so happy with the customer service. Sharon does an excellent job! I appreciated that experience very much! We could all use LESS stress! Great job Urban Insurance Agency!

Chris Mathewson I am Christopher Mathewson I had a Wonderful experience here. I visited a couple of months ago. Zoey Cozad was there to help and she was wonderful, very patient and positive no negative comments to leave about her. Thanks Zoey...

Tamera Dudley Mark takes the time to know you and your insurance needs. His secretaries are great, very professional and Curtious He never forgets you and greets you by name. He works very hard at getting you the proper insurance and cost effective as much as possible. 5 stars, excellent service!