Tammy Douthit - COUNTRY Financial Representative - Effingham (IL)

Jackie Hersam I am very impressed with their knowledge in the insurance world. They are kind, personable and provide outstanding customer service. I work with Michelle, Kassandra, Fabiola and Esmeralda often. I always feel welcome when entering their office. They are a Great insurance agency !! I highly reccomed them for your insurance needs.

Chad Both Great customer service and very friendly and easy experience that saved me a bunch of $$$!

Tracy Knowles Great agent! Very knowledgeable, helpful and accomadating. Competitive rates paired with excellent service. Glad to have her as our agent!

Charlotte Bailey I have tried to speak to them about a refrigerator that I purchased, that was damaged badly by the delivery services whom are insured with this company. I have yet to hear any reply. Through numerous phone calls and e-mails ,I have had no real answers or given a claim number.

Tariq Hassan Very receptive staff got a call back after leaving a voicemail within five minutes They went over all the parameters over the phone and had a quote within 10 minutes. Other AAA offices in Springfield did not return phone calls for days

Janie Davis Quick and reasonable..

Anthony Jenkins It has everything open all night love it

Mallory Miller I had the pleasure of working with Katie and she was amazing! Super helpful, kind, and answered all my questions clearly. I feel so much more confident about my coverage now. She got everything taken care of quickly and made the whole process easy. Great customer service all around!