Stephanie Benitez American Family Insurance - DeKalb (IL)

Melissa G Jordan Hicks was very helpful! She explained my policy in terms that I could understand. She recommended things that I should add to my policy and things that I didnt really need anymore. I felt very comfortable and like I was having a conversation with a friend.

LisaJeff Fulk I called my agent, Joe Ryan, to voice my concerns on my rising insurance costs. He explained the reasons, reviewed my coverage, then had his staff check on a new program they had. That saved me $400 on homeowner insurance for the year....awesome!!

Jennale Liston I had a fantastic experience with Monica Vecera at State Farm. From my very first interaction, she was incredibly knowledgeable and attended to my needs. Monica took the time to explain my options clearly and help me find the best coverage for my home and auto policies. What I appreciated the most was her responsiveness and willing to answer all my questions no matter how small. It’s clear that she genuinely cares about her clients and goes above and beyond to provide excellent service. I highly recommend Monica the Sarah State Farm for anyone looking for reliable and professional insurance assistance. Thank you for making the process of smooth and stress-free.

Jeniah Rae Chesser Not even a client & he spent LOTS of time talking to me even though I had to find someone from my own county. The gentleman even told me to call back if I had questions the agent I get doesnt explain fully. Was super busy and still took time to be compassionate and educate me when he could have said, " good luck. Your agent will help you." When I move south I will use his agency.

Clint Marquis Chad has always answered any questions I have had and done so in a timely manner. When I first found out he was my agent he contacted me to go over all my coverages and make sure they were what I needed.

Rick Betancourt I was desperately searching for a better insurance quote through various agencies, but no one reached out to me with the professionalism and kind attention that Leslie West provided. She offered me a significantly lower quote than any of my previous insurance companies, along with benefits that exceeded my expectations. She was very assertive and responsive to all my questions. VERY SATISFIED!

Crayon Terry Elmore helped me find a suitable Medigap plan, he was helpful, kind, and my new insurance was valid within days. I didnt have to do a thing outside of our appointment. Good experience.

Ralph Crosby My professional State Farm Agent Robert Boyd. Has serviced me for years. He service my daughter as well. Mr. Boyd educated me and My family on how to save money. No other Agent will invest that kinda time like Mr Boyd. If anyone ask me “do I know a good Insurance agent? “ heck yeah, Robert Boyd

JR Waller I have been with Sena Caruso American Family Insurance for a number of years. I have my cars and my house with them. Sena and Dori have always been helpful, timely, creative and accurate in addressing my needs and concerns. Additionally, they are very personable.They do a great job!