STC Investments - Macomb (IL)

1 /5 Linda Larson: We have waited over 5 months for our deposit refund! Every time we talk to them, they tell us we’re still on the list. Now they have charged us $140.00 to supposedly clean the carpets in 2 small rooms. They were dirty when my Grandson moved in so I doubt very much if they actually had them cleaned. My Grandson’s girlfriend left that place cleaner than when they moved in. It was such an awful apartment, they didn’t bother trying to decorate it, so there are no nail holes in the walls or damage of any kind. This is what they do, give you the run around until you get tired and give up. Don’t believe me? Read their reviews before you rent from them!

1 /5 Liam Gorman: The worst experience of my life living under their properties. I was placed into their properties through Western Illinois University. I showed up and had two roommates. After their system crashed and nobody in their properties was charged rent and utilities. I received a charge in my account that showed up randomly after months. After discovering what happened. I found out that I was the only one charged in my house. They had no clue two other peopel had keys and were living in the house. These two roomates did not sign a lease. This was years in the making. They had not been to the house to fix it for years and it was disgusting as soon as I moved in there. But dont think youll get a deposit back either, even if they do not know how bad the condition of the house is. The people here are rude and do a good job taking care of their tenants. I recommend going elsewhere.

1 /5 Paul Larson: We have waited over 5 months for our deposit refund! Every time we talk to them, they tell us we are still on their list! Now they tell us it cost them $140.00 to clean the worn out carpet in two small rooms! It was dirty when my Grandson moved in so I doubt if they actually had them cleaned now. They are obviously trying to wear us down so we will just give up. This is what they do. If you don’t believe me, read their reviews before you rent from them!

1 /5 Jocelyn Simmons: I would give zero! My son moved out on May 14, 2018. Today, September 17th, I finally received part of my deposit. Never been late on rent! Illinois law states 45 days after moving out, they are to return deposit. Left the place immaculate. The letter that accompanied the check is backdated July 3, 2018. USPS stamped it September 10th as the date it mailed out of Macomb. They sent a check only after my husband hounded Scott T. Collins, the owner; because Heather and the staff would not entertain my complaint about my deposit for months! The family owns hundreds of rental property in and around Macomb. Be very careful.

1 /5 Kathlyn Thomas: Never rented from them myself, but we had a viewing for one of their properties. Heather was incredibly rude to us and barely answered any of our questions. She acted like she didn’t want my boyfriend and I there to look at the property. Talked to the current resident who told us to stay away as the property floods and the heat is expensive and inconsistent. We specifically asked heather if flooding or heating was an issue because you could tell it might be, and she told us according to the tenants everything was fine, which is obviously not true. Heather will not disclose anything wrong with the property you’re looking at even if she’s aware of the issues. Also talked to some friends that have rented from STC and they said they won’t answer the phone to fix things even their emergency phone for emergency fixes. There are other rental companies in Macomb that while problematic at least have better staff that will try to work with you. I’m really glad I found all of this out before signing a lease with them. Stay away from STC or risk a year of an awful living situation.