Shelter Insurance - Brandee Ihnen - Quincy (IL)

Mike Shield Friendly and helpful with all my insurance needs

Jeffrey Cook The BEST at customer service! Great coverage at a great price, and the staff gives the time needed to make sure that you get the right product for your needs.

Tracy Knowles Great agent! Very knowledgeable, helpful and accomadating. Competitive rates paired with excellent service. Glad to have her as our agent!

Whitney Bruce Tia is wonderful! She always goes above and beyond. She takes the time to walk me through my options so I can make the best choice for me and my family. I honestly feel that she always has my best interest at heart. I am so grateful for her kindness, knowledge, and willingness to help!

emi ramirez Mercedes is the best! She is very helpful and helps find low rates! Definitely come here for low insurance prices.

Tariq Hassan Very receptive staff got a call back after leaving a voicemail within five minutes They went over all the parameters over the phone and had a quote within 10 minutes. Other AAA offices in Springfield did not return phone calls for days

Ashley Perk Brett has been the most helpful and reliable insurance agent Ive ever worked with. Hes consistently available to answer questions, provide support, and ensure every detail is taken care of. His communication is excellent, and his trustworthy, personable approach truly sets him apart. I wouldn’t hesitate to recommend Brett to anyone in need of a great insurance agent…he’s the best!

Bre O Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.

Ron Algrim I moved my Home, Auto, RV policies and Jewelry floater to Dave Bros and Railside Citrus last year. I have had nothing but the best service and pricing from Dave and his team. They are proactive, not reactive, staying ahead of all issues that need to be addressed. Dave, in Elburn, and Kim in Naperville are always ready and willing to answer and questions, get involved in claims and do whatever needs to be done to get some action. I couldnt be happier with Railside Citrus Insurance.

Tommy Colboth Austin is easy to work with, always quick to get back to you, and truly cares about his customers. I highly recommend his services for anyone looking to compare insurance policies…this includes small business owners looking for coverage.