Scott Credit Union - Waterloo (IL)

5 /5 Lori Luecking: Caleb at the Waterloo office was able to help us navigate our transition today very well. He stayed on top of it so we could leave town faster after the transaction. Thanks Caleb!

4 /5 Tania Atherton-Cano: I have been a member here for 20 years and have always had good, helpful, service. I don’t pay attention if a review says staff were rude or not helpful to them, of course we only hear one side. That’s never been my experience here.

5 /5 Mc Rod “riverrat”: The Waterloo Branch has always been a comfortable visit with small lines, friendly staff, helpful associates willing to meet as able without appointments to answer any questions. Altho the extreme bank rates are not so good right now, they are still competitive and worth the while. I feel like they know me there.

1 /5 Jay kays: Card details were stolen, not their fault, but then they call, have you confirm the transactions 3 times, but you on hold for 45 minutes, then speak to another person and confirm the transactions again! Then they cancel the card, which I could have done, and don’t order you a new card or help contest charges, I have to wait till Monday, everything with this union is over complicated and inconvenient, so now I have to wait till Monday to even order a new card, I’m traveling the weekend and now have zero access to my account. SCU I’m absolutely done with you.

1 /5 Lilbay Bay: I would strongly avoid this place when applying for a loan. They wont answer any questions until you fill out an application and put a bad mark on your credit just to deny you. 9 out of ten times they will deny ur loan request unless you have a cosigner, Knowing this they will prompt you to fill out an application anyway. I applied for a loan a few years back and they denied me with lack of credit history 4 years later they denied me again saying Ive never had a car loan. But its funny that you have to have a previous car loan, in order to get a car loan which is impossible when you keep getting denied. If you are a new car buyer avoid this place at all cost, and dont risk an inquiry for them to deny you anyway.