Randy House & Associates Inc. - Benton (IL)

Laura Nicole Jeff has always been very reliable for all of my policies I have through him, auto insurance, home insurance and life insurance. He is always helpful with any questions I may have, as well as helping me along the way with claims that have had to be made. I recommend him to anyone that needs any kind of insurance!!

Hilary Fiene Joe at Bussian Insurance has been an invaluable resource in managing both our company’s insurance needs and our personal coverage. We’re incredibly grateful for his attention to detail, professional insight, quick turnaround times, and friendly, approachable demeanor — all of which make the insurance process feel effortless. I can’t recommend Joe highly enough to anyone seeking a knowledgeable insurance expert and an agency that truly delivers.

Bill McMilleon, Sr. Chad Fox has been my agent for several years now and I am extremely satisfied with his handling of my insurance needs. He is responsive to inquiries and diligent in assisting with personal issues that may arise. I would strongly recommend him for any insurance and financial needs.

Kay Cooper I have been with Ed Hansen State Farm for over 20 years. Up until now I have never had a claim. Recently my car was hit by another car. State Farm immediately took care of everything and continually let me know what was happening. They are the BEST!!!

Angie Anderson Kelly is a delight to work with. He asks a lot of questions so as to learn about your family and lifestyle so that he can provide you with the best insurance options. The few times Ive needed to reach him, he was available and listened closely to my concerns/questions. He has been very responsive when Ive asked for changes in coverage and is willing to meet with me when and where its convenient for me. I highly recommend him.

Luis Rodriguez As a first time home owner I knew nothing of this home owners insurance untill recently when after 8 years with this company it was brought to my attention that I was being g take. Advantage of by this agency I called and cancelled my policy as it was about to be up for renewal and they still chose to cash my mortgage company’s check even though I called and canceled their excuse was that I did not tell them the date so they chose to take advantage of me a little more untill this week my mortgage company called to let me know I have two policies on my home and do t bother calling corporate they have drew Kelly call and agree with you on almost everything u tell him just to tell you there’s nothing they can do but take your money on a positive i learned paying over 3k for homeowners insurance is not normal wish I would have brought this up years ago

Mahym Mahym I needed to add my husband to my insurance and change the address. I have a beginner English, I called your insurance company several times, but your agents were very cold to their work, they did not even want to listen to me, and then I asked a friend who speaks good English, he also called and told me that the agents were cold to their work and advised me to change the insurance company. And as soon as I wanted to change the insurance, your agent Mark wrote to me. He had previously helped me change my address in the insurance. I thank Mark for his professionalism, for his humanity, for his patience. I give five stars only for Mark

Fred Jedlicka Pat Schell is very friendly and helpful with providing information for medical and health coverages.

Brian Gilbert Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!