Pin Oak Insurance Agency - Edwardsville (IL)

Jeff Wood Doug has been my agent since my parents bought my first life policy when I was born. He is always available and easy to work with. He can answer all your questions and explain insurance in a way that is easy to understand.

Cameron Y Scott is one of the best insurance agents around the southern Illinois area. He is super down to earth and easy to talk to and he will work as hard as possible to find the perfect policy to fit your needs. I cant say enough good things about him! Would highly recommend.

Rosa Castillo I worked with Charlie to get insurance and he made the entire process easy to understand. He walked me through all my options and helped me make the best decision for my family.

Sapphire Philbee This location is much more polite and helpful than the east state location. They are happy to help and highly professional every time I go to pay .

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Scott P As an out of state Landlord Andrew Walk had always been available to talk and assist in any way I need. That speaks a lot to the great service he provides even to someone thats 3 Thousands miles away. I love being a customer of Farmers Insurance and its all because of the wonderful service Andrew Walk had provided over the last 3 years ! If you want an agent thats there for you no matter day, time nor distance give Andrew Walk a call you wont be disappointed !

Amy Pry Lisa is the best. She went out of her way to make sure she helped us as much as she could. Great customer service! Well, always refer people here.

Bobbiejo Cantlon Samuel was very professional and knowledgeable with great customer service. Thank you Samuel!

Joe LauLetta What an amazing experience! After the completely soul-sucking drudgery of comparing various insurance agencies quotes on our home and 4 vehicles, I met (on the phone) Chelsea. Extremely personable, professional, and fun! Not only did we meet a new friend, but saved over half of what we were paying with our old agency. Win-win!

june affrunti Really enjoy the experience so far !! Save me money on bundle insurance!! Give thumbs up