OneMain Financial - Belleville (IL)

5 /5 r elaine gossett: Excellent service as always!

1 /5 William St. Germain: Customer service after the loan is made is absolute garbage. After paying a week early their auto-payment still came out. They wont refund it unless it shows posted on the account. Anywhere else doesnt do this. Told me they were only refunding due to Courtesy, but not until it shows posted since they dont to pay back two amounts... doesnt make any sense whatsoever. Id avoid them entirely.

5 /5 Harriet CG: I worked with Ashley and she was professional, efficient and knowledgeable. The service was great the other ladies were all nice.

1 /5 Nicole Robinson: The manager there is HORRIBLE! She was not understanding and unwilling to help. I called to see what I can do for a hardship and she immediately had an attitude with me. And then asked me what my hardship with a condescending attitude as if my I was lying. And her tone seemed my reason wasn’t good enough for her. Ashley on the other hand was a better person to talk to. Overall, I wouldn’t recommend this company to anyone. Try to find another option before getting money from them. I will NEVER use this company again. Their rates are ridiculous and their ability to work with someone during a hardship is horrible.

5 /5 Carol Erhardt: I am so thankful for your service being that my credit score isnt that good, but your giving me a chance to change that. Also everyone at OneMain Financial office are so kind and understanding so I want to say Thank-You !