Nuvista Capital Management - Rockford (IL)

Holly Smith Only place will go! Has best staff got most help from Dan and rest of staff at loan department and nicest staff at bank

Teresa Rost Very friendly and professional group of people. Great place to get your taxes done.

Michelle Mcdonald Melissa is sp helpful. She helped us with getting life insurance, and was able to help my husband get life insurance because he has diabetes we got a rate we wre comfortable with. Thanks Melissa

Samantha Cunningham This branch makes you feel amazing. They are always so helpful no matter if you go in or use drive-through. Of course I always have a question, but never afraid to ask especially when they take the time to explain things (for instance with Kara the last time I popped in.) Customer service goes a long way and these individuals fully go out of their way for clients.

Brandon Do not use citizens bank they are awful! I had to have shoulder surgery and why I was off. My daughter was also diagnosed with type 1 diabetes in this time period. We applied for the hardship assistance and filled out what was asked. Then they waited a week to mail us a letter saying they needed more and asked for things we already sent. So we called verified what they needed and sent it. Then they waited a week and sent another letter saying it took too long and they dropped our hardship case. They will play with you in a time of need instead of helping you out like they say they will.