1 /5 Jason Mulholland: CF was great at accepting my monthly premium for years until I had a no fault auto claim.
CF FAILED to represent me.
The worst experience ever.
I would not wish this on my worst enemy.
They encouraged me to pay my deductible and be reimbursed afterwards... still to this day never received one penny. Next day other insured admitted fault and CF was nothing but a roadblock with holding the expedience and full submission of my claim.
I was without my vehicle for 3 months, (could not find two different parts in over a year at Watermark) submitted rental reimbursement, never received a dime. It was a large amount 90 days of rental.
When accident happened windows were up and blowing cold air had witnesses after accident my a/c had to be replaced for my disabled family member, CF refused to submit claim though my certified mechanic personally verified that it worked prior to accident.
The adjuster was an even bigger joke. He must of done a drive by "vehicle accident inspection" my vehicle was locked so he had no access to damages of vehicle supports under hood. He refused to knock on door as instructed... NEVER seen him. He became very defensive when challenged for not doing his job. It was not a pretty standoff.
I ended up cancelling not only my other vehicles too and all other drivers but my homeowners policy which thank the lord, I never had a claim. I can only imagine the additional level of negligence and incompetence had that happened. I told them, Id rather my place burn to the ground and be homeless than give them another red cent of my hard earned money.
And yes, they kept it too upwards of $6,000 worth of it, still owed me.
Then 6 months later they had the audacity to send me a notice asking me to come back.
I have never been so abused and misled by so called professionals more like con-artists in my life.