Shelter Insurance - Benton (IL)

BearsBound0809 My name is Renee Austin and Ive been a State Farm customer with Brian Faulks office for a number of years. I recently was in "fender bender" and for the first time, I had to go through the process of filing a claim. I was so overwhelmed and full of anxiety with the process, I decided to go directly into the office for assistance. I ended up meeting with one of the agents in the office, Glen OConnell. Glen was absolutely wonderful! He walked my through process and handled literally everything. Through this experience, Ive had to contact him on numerous occasions and each and every time, he made sure I understood what was going to happen, what was taking place at that time and what the resolution would be. I just wanted to take this opportunity to say, Thank you Glen for all of your hard work and going above and beyond with providing me truly EXCELLENT customer service. You absolutely are the ultimate "Jake from State Farm"! Thank you so much, Renee Austin

Bobbiejo Cantlon Sanger Insurance is Great! Steve is the best

Laura romina Ryan was excellent in helping me with my insurance needs. He took the time to explain all the different options and ensured I was covered for all risks. I appreciate his effort

Richard Bassett Doesnt handle his business very well and hard to catch him open

I Am Ms Chantel was able to get my stressed out dad to relax and thats a win in my book! Great customer service... you might have to wait a few minutes but its worth it

Jasmin Saucedo Edith is very helpful and very efficient! She’s always helped me with the best rates. I’ve never had any issues and they have the best prices.