Michael S Blessing - Private Wealth Advisor, Ameriprise Financial Services, LLC - Dixon (IL)

tracy kersey Mrs. Gonzales was so kind and helpful. She helped me get the funds I needed in a quick manner. I would recommend going and seeing her if you ever need a loan. Thanks for all your help.

Kmdly.1 The team helped me customize my coverage based on my car needs. They explained every detail clearly and made sure I was comfortable with the plan. Great experience

Stephanie Baker Brittany Starkey has great ties to the community and genuinely cares that you understand whats happening with your money. She answered as many questions as I asked and was very patient with me. It was clear that her advice was tailored specifically to my goals and situation, including helping me evaluate what was already happening with my money. Talking about money can make me nervous, but theres a great rapport in her office and I felt very comfortable. Its been a load off my mind!

Dayy Maaan I have been with the Credit Union since 2010. Ive been with them through their remodel and this new merger or change to Credit Union 1. I’ve seen a lot of 1-star reviews lately, but honestly, people are being way too quick to complain. Yes, the system changed, but the staff have been great about helping everyone adjust. When I needed help with the new app, they sat with me, explained everything clearly, and we had it working in about five minutes right there in the branch. Every time I have a question, they take the time to make sure I fully understand before I leave. Special shout-out to Daisy — she always greets me with a big smile and makes you feel welcome right away. If you have questions she has got your back and will help until your issue is resolved. Because she’s bilingual, she’s able to help even more people, and that makes a huge difference. Instead of leaving 1-star reviews people should show a little patience and appreciate the great service these folks are working hard to provide. The members are adapting to a new system just like we are. Thanks to everyone at the credit union for helping us all get through this transitional phase that theyre are having alongside us.

cole arndt Ive been banking here since I was a little kid being set up with my first savings account. A great place with great people working there.