Michael Kernaghan - COUNTRY Financial Agent - Monticello (IL)

Miguel Collazo I had a really great experience in obtaining a loan from Tower Loan in Woodstock. The branch manager Jaime Calvillo has great customer service skills. Quickly Help me with a loan to get through a difficult time. Very polite and well mannered. Highly recommend this branch for a personal loan. Thank You Jaime for being very helpful.

ZZEB I had a pleasant experience due to the hospitality and professionalism. The help I received was highly beneficial from me and my family. The quality of service very high at an affordable price. I have personally recommended "Fast Tax Solutions" to several of my Friends. colleagues.

Lucy ONeill Ashley was great! My only issue is that my $ was deposited on 11/3, and I already had a payment post on 11/6. I thought that was odd. From my understanding it was supposed to be December 3.

Dr. Mohammad Shamsuddoha I used to pay HOA here. They are not open everyday and I returned several times as I didn’t see google. They have window drop off system. Not sure how many things they are doing. Obviously they are working as accountant for so many. Are they doing taxes, not sure!

Dominick Borio They are always helpful and friendly

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Alen Jepson They are a solid wholistic retirement fiduciary advisers including investments, asset planning, tax planning, SS planning, estate planning, and insurance advise. Not just an investment adviser.