5 /5 Dr. Ruth: Tessa Dunne was brilliant in how she reached out to me by texting an auto quote. I called her back the next business day and switched our home & auto insurance to her. Tessa was very professional, yet down to earth. She had all of the information I needed at her fingertips and if she didnt, she was able to find me that info in record time. She was a delight to talk with, very organized and sent my documents in a super timely fashion. Tessa heard me and respected me. I am very excited to be a customer of State Farm and look forward to working with Tessa and the team. Within a matter of less than an hour, we reviewed both policies line by line, documents were reviewed and e-signed, all my questions were answered - and I was completely insured before the call was over. Thank you, Tessa!