MetLife - Decatur (IL)

Jason Cryer Our family has used Chirs and his team for our insurance needs for several years. Recently we met with Chris to discuss college and retirement planning needs. His approach and knowledge on these topics is very helpful. Make sure you are discussing life insurance, savings and retirement needs with Chris and his office.

Kindra Bruninga Great service and good to know that we will have Casey Martin taking care of us if we need him.

Ryley Zeller Bill was super easy to work with, got me great rates with even better coverage than my existing policies. We had options ready to go, and when I realized that my auto was expiring he ensured that I remained covered and had my policy in place same day.

Cassie Andrade Ashley was super helpful!! I’ve never bought my own insurance before, but she made the whole process super easy and much less scary than anticipated for a newbie! Ask for Ashley Maxey on your next visit!! 11/10 recommend her!!

Ralph Dee Jo Excited to leave a review for State Farm with Stacy Jackson in Waterloo. I have been insured at this facility well over 10 years. Stacy and Lisa are truly incredible to work with. I had to have a windshield replaced recently, had to have vehicle towed to dealership for mechanical problems and also hit a deer with extensive vehicle damage 17 months ago. No matter why I reach out to Stacy and Lisa, they are on top of it immediately and I know my issues are resolved before I even finish the phone conversation. Car insurance needs are a game changer when you need the coverage. I have true peace of mind knowing they put me first as an insured client for all my vehicle and home needs. Thank you so very much Stacy and Lisa.

Carin Purtle Roger is very helpful.

Bobby Malhotra I can’t say enough great things about Stephen Schults at Farmers Insurance. From the moment I reached out, Stephen went above and beyond to provide top-notch service, guidance, and support. I had a fairly complex insurance situation with multiple policies — home, auto, mobile home, motorcycle, and boat — and he handled it all with impressive professionalism and care. What really stood out was how hard Stephen worked to find the best possible coverage while saving me both time and money. He took the time to understand my specific needs, thoroughly reviewed my existing policies, and identified areas where I was overpaying or underinsured. He then crafted a comprehensive package that gave me peace of mind and real value — all while reducing my overall premiums. Stephen explained everything in a way that was easy to understand and was always quick to respond to my questions. He kept me in the loop throughout the process and made what could have been a stressful experience feel seamless. It’s rare to find someone so knowledgeable, honest, and dedicated to their clients. If you’re looking for an insurance agent who truly has your back and will go the extra mile for you, Stephen Schults is the one to call. I’m incredibly grateful for his help and would recommend him to anyone looking for excellent service and real savings.

brenda gray Weve had Roger n Jeanie many many years. Great Service!