find phone number Dempster Insurance Agency, LLC 📱?
(309) 682-2400
What Clients Are Saying Dempster Insurance Agency, LLC (GG)
1 /5 David Bandy: I would leave 0 stars if I could. The owner of Dempster is a very unpleasant person to deal with. Very manipulative. Was told by auto owners catastrophe adjuster that I didn’t have to replace my roof and they would still pay out on the claim. Was told if I didn’t replace the roof I wouldn’t get the additional depreciation money. Had a roofing company inspect and they said the roof had minor granular loss to random shingles that did not merit replacement. The catastrophe adjuster also said that the roof may last another 25-30 years. Only one other person on my street of 40 homes actually had their roof replaced. I was told by Casey that I would have 2 years to decide if I wanted to replace the roof. Now after 6 months they are saying I need to decide in the next 3 months or my policy will be dropped. Nothing but changing stories with this insurance broker. Also every time we had an auto issue with one of our kids cars they were always trying to convince us not to turn in a claim. What’s the point of insurance if your broker is always scheming to get you to not use it but to go ahead and pay them money monthly. This broker is a joke and should rename to Dumpster insurance.
1 /5 Amanda Hannie: I was attached by an aggressive dog outside a home insured by Dempster. Casey Martin finally contacted me after I had to insist on having the insurance information so I could go to the Dr. Honestly I thought I was going to have to get a lawyer as I hadnt had any contact from them. When he did call, he was incredibly rude and threatening and yelled at me over the phone. I would highly recommend staying away from any dealings with this insurance company (unless of course you have an aggressive dog that attacks people walking by and you want someone to cover for you).
5 /5 C Turner: Been with you guys since Mr Plack sold to you... probably 40 yrs or so.... Never have you ever not taken great care of us and our needs.
1 /5 Tina W.: Reached out last week said I would get quotes fairly soon and have had no response.
5 /5 Kindra Bruninga: Great service and good to know that we will have Casey Martin taking care of us if we need him.
Alicia Huerta Vanessa made everything so easy. She delivered quick results, explained the policy clearly, and I didn’t feel pressured at all. Excellent customer service.
Rachel Juarez I have had many changes in my personal life that needed different coverage and Marshall and his team are always going above and beyond to help me out. They always search for ways to get me the best deal! So happy with them!
Sydney Turnbull Cant say enough about Jackie and her office! When we moved back to the area a few years ago, they welcomed my family and me with open arms. Shes made sure were covered properly for our house and cars, but also making sure we have a plan in place for our life insurance needs. Such wonderful people to work with!
Crayon Terry Elmore helped me find a suitable Medigap plan, he was helpful, kind, and my new insurance was valid within days. I didnt have to do a thing outside of our appointment. Good experience.
Adrian Ramos Erika Guerrero is absolutely amazing! Her warmth, kindness, and genuine care for her clients are unmatched. She goes above and beyond to make sure we feel valued and supported. We’re with Freeway because of her!