Jesse Palmer - COUNTRY Financial Agency Manager - Quincy (IL)

Mariah Wendling Great people to work with! Sit down and really listen to your needs & wants to find the absolute best policies for you. Will show you multiple options and make sure you are getting exactly what you want. Answers questions quickly and fully. Staff is great, personable, and really care about their clients. Would recommend to anyone and everyone!

Bruce Gimson The ability to manage my policy entirely online is a huge convenience. I can update my information, check my benefits, and more without any hassle. Their customer service team has always been proactive in helping me resolve any issues. They truly prioritize customer satisfaction.

Alexis Appleby Although Lacey Copple may be my competition at Hall Insurance, she is great! We have worked together in our community for various events and she is very helpful! She will make sure that whatever you need will get done.

Nicole Thompson Trinei was so helpful and very professional! She even alerted me to some situations that are fraudulently on my driving record that no one else has ever let me know (which is crazy cause it is very important). That just goes to show how thorough she was and accurate with the help that she provided. I really appreciate that and her getting me the best quote as possible. Shes a real asset and her customer service skills are awesome too! Thank you again girl!!

Michelle Anderson Everyone in the office works as hard as they can for you. They will call with reminders if you forget a payment. They thoroughly research any issue you may have and get back to you within the same day or oftentimes within an hour. You can’t go wrong with this team!

Luis Rodriguez As a first time home owner I knew nothing of this home owners insurance untill recently when after 8 years with this company it was brought to my attention that I was being g take. Advantage of by this agency I called and cancelled my policy as it was about to be up for renewal and they still chose to cash my mortgage company’s check even though I called and canceled their excuse was that I did not tell them the date so they chose to take advantage of me a little more untill this week my mortgage company called to let me know I have two policies on my home and do t bother calling corporate they have drew Kelly call and agree with you on almost everything u tell him just to tell you there’s nothing they can do but take your money on a positive i learned paying over 3k for homeowners insurance is not normal wish I would have brought this up years ago

Heather Bromm Friendly, knowledgeable, and very quick with getting quotes. Saved me a lot of money, and the person who referred me got a gas card.

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!

Joe Momma This agency is built on customer service that can’t be found at big companies like State Farm. Their dedicated team of friendly employees work to get you the lowest price possible. Very satisfied!