Merrill Lynch Financial Advisor Richard Marcolla - Quincy (IL)

Nate Hoagland Very great to work with

R J At the Mt Vernon Illinois branch today, April gave fantastic customer service. She was courteous, professional and helped out even when she didn’t have to. Thank you April for making my wait shorter. They are lucky to have such a great employee!

Randy DeGroot My favorite place to visit. They give excellent service and work hard for their clients.

Megan Hutmacher Very friendly staff, super efficient, and holy smokes.. The rates and coverages are awesome!

Jeremiah Went in as a prospect to potentially become a member and open several accounts. After waiting a few minutes in the lobby, a less than enthusiastic or friendly receptionist “greeted” me. After explaining why i was there, she began to condescendingly count on her fingers the numerous requirements. Having just moved to the area, of course I didn’t meet their criteria of extensive paperwork. Plenty of other FI’s this ex-banker can choose from. I know how to run a bank branch, this isn’t it.