Mattox Insurance Agency - Sterling (IL)

Jerika Jones They are always so friendly and ready to help me with whatever I need, no matter how big or small!

Jomira Crespo Nelson is the best, just a great human being with the up most respect. Thank you for fifteen years of great service to my husband, and I.

Ashley Barnard Insurance companies can be scary. Being in an accident can also be scary. Having American family for insurance, Is the exact opposite! American family treats you like family. They make any accident go smoothly. I was in an accident on good Friday. Everything after that was smooth sails. American family really showed up! One of the best things about American family, is my agent Ron! He truly is the best. He is so knowledgeable, caring, and patient! Thank you Ron! P.S. Ron Deserve a gold star and a cookie!

William Kuipers This insurance company has been unbelievably fantastic with helping me to get my claim processed from my father’s passing. Everyone involved has been more than wonderful. I would like to give a huge shout out to Tonya Anderson for all of her phone conversations with me since my dad’s passing this past November. She has gone above and beyond to help me get this claim processed from start to finish! She is an amazing employee and deserves to be recognized. Thank you to all who helped me with this claim! God Bless You All! Bill Kuipers

Trish Calhoun Natasha is an amazing Agent. She is very knowledgeable and willing to help with any questions you have. She is the first Agent that has explained my coverages to me. I would recommend her to my friends and family. She is a 10 out of 10!!

John Lloyd Health Alliance is the way to go.I like being able to walk in the office and talk with someone face to face.They are courteous, responsive and solution oriented. I only wish I had come to them years sooner.. my experience has been with their Medicare health advantage plan. .

Brenda Robinson Chris Winters was a wonderful agent to both my grandmother and my mother (both now deceased). And now we have him for our Allstate agent. He is so calm and always available for any questions we have had and will have in the future.

Adam Starr I am a new customer for the following reasons. prompt response and service, the only insurance agency out of about a half dozen that answered my call promptly. worked hard to solve an underwriting challenge - waterfront property with possible need for new roof. even referred me to a contractor. Most of the big companies and online agencies simply refused to insure the property, including one that has insured us for about 30 years. we have a claims free history as homeowners. worked with the insurance company to allow time for roof replacement and with me to set desirable level of deductible.