Loya Insurance Company - Joliet (IL)

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!

Julie Ballard I have had insurance through State Farm for years. Trent snd his team are always so helpful in answering all of my questions and concerns. I recently had a review of my polices with Katie who was professional and very informative. She clarified questions I had and worked to ensure I had the coverage I wanted and needed. I highly recommend this team.

Brian Popp Dave has been wonderful to work with. He has always been very attentive and available with any questions that would arise. I feel very good knowing Dave always has our best interests and helped navigate our life changes every step of the way. Would highly recommend.

Donna Honeyman Thank you, Jeff, for a very detailed process of going over my car and home insurance needs. With your help, we were able to reduce the payment AND get better coverage!

-Vale Flores- Shawn was so easy to talk to. He walked me through everything and helped me make informed choices without feeling overwhelmed.

Diane Swierenga Don Holwerda, whom I have met in the past, and I did have a chat about the new office surroundings, his family whom I have met, and the suitability of the amount of my insured amounts for auto and home. He asked a few related questions. I am pleased and satisfied with my interaction and coverage with Don and Country Financial.

Nunya Bizness Ive worked with PrairieOne Insurance for the last 10 years. I have nothing but good things to say about Leo. He is attentive, responsive, and proactive.