What Clients Are Saying Universal Insurance Services (GG)
5 /5 Roger Landis: Found a new auto insurance agency last week and wanted to post this review to say how professional and customer service oriented they are. My agent was Betsy and she was great! Wanted to make sure I got the right coverage at the best price and I did!
5 /5 Linda Harper-Townes: I had an excellent experience at Universal Insurance and it was quite easy to switch my auto coverage to them. The people in the office were very pleasant to deal with and I rate this business 5 stars!
5 /5 Jerry Kristlen: Always a pleasure to stop in and renew my auto insurance at Universal in person even though I know I could do it online. Their office is on my way to the Kimball Brown Line Station so why not?
1 /5 alejandro correa: These agents dont do their job. Wont even bother to help a 15 year customer. Ive never had an accident in those 15 years and now that I get hit they wont help me. Telling me why do I wanna call my insurance for? What the hell to you think? Im getting other insurance period.
I had to call my insurance directly because these useless agents wouldnt.
5 /5 Dave Jenner: Got the coverage and the price I wanted and it didnt take forever. Good office with professionals who know auto insurance.
Karloo Reyad I had an amazing experience with this auto insurance agency. The team took the time to understand my driving habits and personal preferences to recommend the best coverage for me. The process was fast, smooth, and thorough. They walked me through every option and explained everything in simple terms, so I felt confident in my decision.
Marcy Morris I am so grateful to have found Julie, and I love being able to work with her! I know she is looking out for the best deals and has my best interest in mind. She found a great deal for me on my car insurance, and she even helped me when I moved out of state! I know I can always count on her! Would definitely recommend to everyone!
Katrina Angles They are Always there for me! Anytime I need them, no matter what time it is day/night or how big/small my problems are!
Very professional, great enthusiasm and positive attitude all the way around! ⭐️⭐️⭐️⭐️⭐️
Myra Manning Got a great rate on my policies. The staff was awesome, very friendly and knowledgeable. Paula really helped us find something we could afford.
Rebekah Benson Two years ago I had an accident. Within 24 hours an adjuster was at my home to view the vehicle. Within 36 hours they had the car in the shop. I was able to get a rental car immediately. They were quick to get this done and stayed on top of the situation until I signed off on my car. They recently made sure that my coverage for both house and vehicle were exactly what I needed. This was done without a major increase to my payments. The staff that I have worked with have always been courteous and respectful. I have never been pushed into anything I did not think I needed and they have always been there to answer any questions. One fantastic team