Lori Shasteen American Family Insurance - Sullivan (IL)

Jamie Connelly We decided to open up our renewals this year in an attempt to partner with an agency that cared about understanding our business, finding the right solutions, and had the patience to be creative when structuring our benefit offerings. From the moment we met with Bryan from Coyle Kiley (CK), I knew we had found the right solution. Bryan was instrumental in helping us pull together a package with better economics and expanded elections. I cannot say enough about the work Bryan and CK have done over the past few months. I would highly recommend you consider Bryan and CK for your next policy renewal. All it takes is a phone call and they will do the rest. I am looking forward to a long partnership with Bryan and CK as we continue to grow. Thank you again and Happy Holidays to the team at CK.

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Delaney Simms Jessica has been absolutely amazing helping me with my claim after a car accident. I could not recommend this office enough. They are absolutely sweet and extremely helpful here. I have had nothing but great communication with the staff and overall just an excellent experience!

Stacey Mitchell We moved our coverage to Gary last year and could not be happier. Gary lowered our premiums and increased our coverage. Soon after we experienced some storm damage. The claims adjuster stayed attentive to our needs throughout the process.

Kerstin Brown Just heard him speak to a customer and I was DISGUSTED!!! He made the elderly woman cry and when the daughter called to straighten things out he told her to take better care of her mother. Horrible horrible professionalism.

PJ D My Family has used Great Northern for many years. If you are young and searching for good Insurance to deal with, or even if you require SR22 insurance, this is the best place to go. AFFORDABLE! Representatives are respectful as well as helpful. And when you need them because of accidents or roadside, they are dependable. Not a Fly-By-Night Insurance company. Try them and you wont be disappointed.