Lori Shasteen American Family Insurance - Sullivan (IL)

Sharon Mennerick I love Hazen Insurance. We switched over awhile ago and they saved us so much money. More importantly insured us correctly and we’re able to get us better coverage! Their customer service is great too. Their always on top of my policies. I highly recommend them!

Kimberly Hernandez Kaleb helped me with getting auto insurance, and he was super helpful and patient. He explained everything and answered all my questions. I really appreciate the great service!

Mary Florence Rick has been my agent since 2008, after my husband died. He truly cares about his clients and seeks out the best plans for each. He is very knowledgeable and keeps up with all the new things that come up every year….which has been quite a challenge. I confidently recommend Rick and his family for any of your needs.

Anders Blycker Great place although you cant really make out the lettering because its dark gray on dark gray. Theyre very nice and helpful people when it comes to insurance and its great that local businesses can support each other

Alison Brian Hannon Matt and his team were extremely responsive, informative and easy to work with. Matt sent a quote within an hour of my first conversation with him and it exceeded my expectations. I highly recommend his services.

Mike Absher You truly never know what you have in an insurance policy or an agent for that matter, until you have a claim. I found out. Due to a natural disaster beyond my wildest imagination, I experienced a huge loss. Midwest Family Mutual was fair, prompt, and efficient. Moreover, however, Tim Weis was far more than an agent. He came to my property multiple times and spent time with me in an extraordinarily traumatic time. I will forever be grateful for what went FAR beyond great service, but simply empathetic care. I almost NEVER write reviews on any product, for any reason, good or bad. I am making an exception in this case, because it is SO deserved, and appreciated. Thank you Tim , Weis Insurance Agency, and Midwest Family Mutual.

Dylan Adams I’ve been very pleased with the Josh and Clint’s customer service. They are always a pleasure to talk to. They even sent me a card in the mail celebrating the birth of my first child which was very thoughtful. They go above and beyond for their clients. I would recommend them to all My friends

Jennifer Angel Joe is great to work with. He is thorough and explains everything to make sure you fully understand your options. If you are looking for insurance, I definitely recommend talking to him. Dawn in his office is super helpful as well. They will make sure you have the right policy for your needs.

Lorraine Planek Great service. I was with Allstate for many years and their prices increased dramatically and their service, while initially good, become abysmal. With Nystrom the prices are reasonable and I always get a quick, helpful response with any questions I have or changes I need implemented.