Grimes Insurance - Metropolis (IL)

Laurie Nyberg Due to unforeseen circumstances I had to be dropped from my State Farm policy. Which was fairly upsetting because I had been w customer with State Farm for a long time. But I was dropped from my home owners policy which was out of the agents control completely. This was quite upsetting but the agent did reach out to me and did his best to make sure the transom was as smooth as possible. I realize now he was just doing everything in his control to make the situation as smooth as possible even though he’s not in control as to who and when the customer may get dropped from their policy.

Jessica Perez I worked with Elliot and he was absolutely helpful and understanding. I had questions and 3 different homes and cars for him to review. He took his time explaining everything and making adjustments where needed. Definitely glad I made my switch and Elliot was a big part of that decision plus we saved some money!

Todd Bright Long time customer, always great service!

Jennifer Bunger Best insurance agent around!!

Natori Frasure Got me an excellent quote for an affordable price. I’m definitely appreciative of the time and Care she put into getting me the best insurance policy for me.

Sherry Wood Palestine Insurance Agency has met my insurance needs since 1996! The transition between owners was seamless, and they continue to go out of their way to get me the best insurance for the best price. I highly recommend them!

Lynn Pedroza I can’t imagine ever using anyone else. I have been with Steve for 25 years. He was my grandparents agent before that. I never have to worry about anything. He goes way beyond what he needs to do. It’s nice to know that no matter what happens, my husband and I are taken care of.

Fred Jedlicka Pat Schell is very friendly and helpful with providing information for medical and health coverages.

Luul Khumane Stephanie, my agent is just THE sweetest. She prioritizes her customers. She made the whole process very simple and stress-free. She is very knowledgeable, patient, and thorough; especially when it comes to finding the best coverage option for you. Highly recommend!