Legacy Wealth Partners, Inc. - East Peoria (IL)

James Higgins Very helpful and professional took the time to make phone calls to verify and complete our transaction unlike Julie at chestnut location who just said no and couldnt be bothered to do her job or be honest and tell us she couldnt and to go to another location

Heath and Jade Nunn ATM machine works about 65% of the time, but other than that, the bank staff are wonderful people..

Chase Rowe Stephen was more than a pleasure working with. He was very helpful and understanding and did everything he could in order to help me secure what I needed to get my life back on track.

Shayleigh Nelson Jennifer Z. and her staff are amazing and knowledgeable. My husband and I are young but its never too early to start thinking about and setting up for retirement. We went into the office with just our documents from our employers and Jennifer was able to explain to us everything we needed to know for our investments. Jennifer and staff also treat their clients with the utmost respect and kindness. I would recommend Jennifer and her staff to anyone looking for sound financial advice!

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Scott Levitt Stuart and his team were fantastic—they were attentive and answered a bunch of questions related to accounting and taxes, and were prompted and professional. I highly recommend.

Eric Peters Never had a problem with this bank. One time I was over charged and rung up a ton of overdraft fees. I had a conversation as I was out of the area when this happened and they were willing to work with me. I think they removed the ones that stacked and just had me pay the first one. Then they helped me get rid of the ability to even over draft so that worked out. Now I am not saying everyone will have this experience and maybe it was because I was on orders they helped me out. They also helped me refinance a vehicle and reduced my cost and payments by a lot. I recommend this place for most people looking.