Gregg McCarty Sr Staff was extremely helpful in a very stressed filled situation with merger. The transition from First Midwest to Old National is a cluster,at best. 5 stars for staff on-site.
0 stars for Old National Bank phone support during transition!
Marcia Dick Just had a house and car insurance review with Gavin Wilson which was extremely helpful. Due to increasing costs he was able to suggest several reductions while still maintaining decent coverage. Have had Country Financial for 30+ years.
Brandon Do not use citizens bank they are awful! I had to have shoulder surgery and why I was off. My daughter was also diagnosed with type 1 diabetes in this time period. We applied for the hardship assistance and filled out what was asked. Then they waited a week to mail us a letter saying they needed more and asked for things we already sent. So we called verified what they needed and sent it. Then they waited a week and sent another letter saying it took too long and they dropped our hardship case. They will play with you in a time of need instead of helping you out like they say they will.