Kris Dornbush - State Farm Insurance Agent - Carthage (IL)

5 /5 Paula Robertson: Love the friendly customer service that I receive from Heather Curfman! She is always there to help anytime either on the phone or in the office!! Thanks for all you do Heather!!

1 /5 Laura Russell: I have been happy with state farm for over twenty years. This year however I found a mistake they had made for over 2 yrs where they added my husband onto policy twice, one time with correct bday and one that was 30 yrs younger. The extra cost a month was 67.44. After a 2 hr meeting with Kris D and several phone calls we received a total refund of myself 20$ and my husband 11$. We are actively looking elsewhere. It is a shame to have to go elsewhere and not be able to stay local but I feel the several calls and long meeting were completely useless. Poor rating for them. I will say the support staff at this office have been great, they get 4 stars. The agent and company as a whole get 1 star.

5 /5 Heather Rankin: The staff at this State Farm are very helpful and provide me with great car and renters insurance. Heather Curfman was very helpful getting me set up and getting my discounts. I highly recommend!

5 /5 lynn hopkins: Heather Curfman was very helpful answering questions I had and getting me quotes. Friendly and informative. Highly recommend.

5 /5 Paula Robertson: Love the friendly customer service that I receive from Heather Curfman! She is always there to help anytime either on the phone or in the office!! Thanks for all you do Heather!!

5 /5 Heather Rankin: The staff at this State Farm are very helpful and provide me with great car and renters insurance. Heather Curfman was very helpful getting me set up and getting my discounts. I highly recommend!

5 /5 Julio Francisco Abad: Heather Curfman is been always a excelent person to me, she is the best !!! Thanks gor your help all the time.

1 /5 Laura Russell: I have been happy with state farm for over twenty years. This year however I found a mistake they had made for over 2 yrs where they added my husband onto policy twice, one time with correct bday and one that was 30 yrs younger. The extra cost a month was 67.44. After a 2 hr meeting with Kris D and several phone calls we received a total refund of myself 20$ and my husband 11$. We are actively looking elsewhere. It is a shame to have to go elsewhere and not be able to stay local but I feel the several calls and long meeting were completely useless. Poor rating for them. I will say the support staff at this office have been great, they get 4 stars. The agent and company as a whole get 1 star.