Koester Insurance Group - Bloomington (IL)

I’mtheteli Official Nothing short of exceptional! Samantha went above and beyond, answering all questions promptly and helped with a great rate for two vehicles, one of which is a 2025, to the point where I am paying almost the same rate as I did for one 2010 vehicle with another agent in town. The process was seamless and to the point, I have better coverage at a great price for two vehicles. Would recommend 11/10.

Whitney Bruce Tia is wonderful! She always goes above and beyond. She takes the time to walk me through my options so I can make the best choice for me and my family. I honestly feel that she always has my best interest at heart. I am so grateful for her kindness, knowledge, and willingness to help!

Amir Trabelsi I had a great experience with Oxford Car Insurance. Janet was incredibly kind and helpful, and all the agents I spoke with were friendly and welcoming. Even though some of the rates weren’t the best fit for me, the excellent customer service made the experience worthwhile.

Erik E All the staff in the agency were terrific-they were so responsive, answered the phone right away and you talk to a real human who is personable, and they made it easy to transfer my policy from another state. I have to thank Carp For the recommendation – Brian is my guy and the agency staff are my peeps! You are not going to find a better insurance experience than this.

John Macrae Odom Scott has been the most helpful State Farm rep i’ve ever had the pleasure to do business with. Anytime I needed something he was just one email away. Always quick with responses. I’m very pleased with the service I got here. Definitely coming back in the future when I need help again.

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Steve Lizer I have been with Harkness insurance for over 15 years. The first quote Chuck gave me, saved me more than $3,500 over State Farm. I have been a customer since that time. I have always had great service from Chuck and his staff. Im not sure why anyone would want to go anyplace else for their insurance needs. Steve

Mark Tutt In these crazy days of ever raising insurance...Kathy was able to find a more affordable rate. But will continue to shop. Insurance in Illinois is unregulated which needs to change.

Andrea Breath Mudron Kane Insurance is an outstanding company that truly cares about the community. They continue to show their commitment to giving back and supporting the work of the G. W. Buck Boys & Girls Club. We are very grateful for their support.