Kevin Heideman - Financial Advisor, Ameriprise Financial Services, LLC - Rockford (IL)

Randall Cope Truly helpful and pleasant to do business with.

Randall Cope Truly helpful and pleasant to do business with.

Alexis Stutes I had a very good experience here today! (05/19) Kim and the lady she was training for the Colchester Branch (I’m sorry, I forgot her name) were both very nice and had great customer service! Even though she was training, the process was not very long at all and they made conversation with me while doing the process and made me feel welcome as a new customer!

Emily Williams Connie was very helpful and quick on getting me a loan. She answered all my questions and concerns and was definitely there to help me!

Casey B Tom is a class act financial advisor. In an industry predicated on trusting someone to manage your investments, Tom helps you make confident and fact based decision. He helps you see the bigger picture. I’d recommend Tom to anyone exploring advisors. Give him a call, you won’t regret it!

Elizabeth Maren Colie and Hazel were both wonderful and patient while helping me with my auto loan refinance. Great people.

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Megan DeFrain Tim is an excellent financial advisor with impeccable ethics. He is well respected throughout the local community, and has served several members of our family. Anyone should feel very confident working with Tim and his amazing assistant, Ann. Highly recommend.