Kaylie Snyder - State Farm Insurance Agent - Springfield (IL)

Donna Paul I found the people at Arrow Insurance very friendly, helpful and knowledgeable. It’s a pleasure doing business with them.

Brian Gilbert Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!

Amber Damm Shamblin Insurance has been AMAZING! They are friendly and very helpful in finding you the best rates possible! I definitely recommend them for all your insurance needs!

Neal Wright I’ve never met Joshua, or talked to him in my recollection. I deal with Julitta, Samantha, or Emily and they have yet to let me down. Always on top of the situation, extremely helpful, and very knowledgeable. Good group to deal with….

Rachel Grigoletti Ive been with this office for around five years now, and every time I call, its painless and simple! Transferring policies, creating new ones, and canceling old ones is always easy. Theres no sales pressure at all, which I really appreciate. Shawna on the phone has always been amazing—things get resolved with a quick five-minute call! Everyone Ive spoken with has been incredible.

Brittni Falce I had a fantastic experience with Bukowski/Fazio Insurance. They made the process of getting a new policy quick and easy. Excellent service and very fair rates.

Kyle Mike Moews is the WORST argent I have ever had, absolutely awful. switched my insurance to Mike at Acclaim I had my RV home and three cars insured along with a rental property. Came back with a couple options. went over them, very quick and seemed confused him self has he is explaining it to me. Two months go by and my neighbor hands me a cancelation notice He had insured the wrong address I went back to look at my info I gave him, said my correct address. I called mike upset he said its no big deal sometime the insurance company make mistakes. start going over my policy and find more and more problems. told him I wanted coverages the same as what I had before with my prior insurance company he even asked for my policy so I mad him a copy he had all the numbers. coverages where half what I had before oh and no insurance on my RV at all !!! Called again up set told me he had no idea about the RV printed out the email I sent him with the list of items needing coverage on he said he never got it. Then gives me an excuse that he got a new girl and might have not got that email. Mike has an excuse for everything and takes no responsibility for anything he dose. really really bad.

Cody Smith Theyve always been professional and courteous.

Mark Tutt In these crazy days of ever raising insurance...Kathy was able to find a more affordable rate. But will continue to shop. Insurance in Illinois is unregulated which needs to change.