Bogdan Matczuk From all Chase branches I’ve experienced across the US this one is the lowest grade. Staff is dry and very unhappy if you ask more than 2 questions. The only unsatisfying answers are: this is our policy or I will be happy to close your account. When last year I requested foreign currency exchange they promised me 5 days processing. It happened in 14 days after my vacation in Iceland.
I had to cancel the request and lost my money on this transaction.
My relatives did the same transaction in Oswego branch and money were ready next day. My recent visit with simple deposit was also no fun. Surprise of new policy.
I will bypass this branch by 1 mile radius.
Because they act like self adoration group
I will never
marcia larkin Tyler is so professional and knowledgeable. He is an excellent listener to what your goals and concerns are! Then he facilities finding options to help you reach your dreams!
Cassidy Moreland The branch manager, Tammy, is the best! She is always a pleasure to talk with and always gets things taken care of if any issues arise. Never changes her tone of voice, always pleasant, no matter how frustrating things may be.
Scott It would be nice if the hours on your website were updated to the hours you are actually open now. Still says your open till 5 at your drive up facility.
Dennis Gaddis My experience was exceptional from start to finish. Had my gall bladder removed and within 4 hrs I was back at home recovering . I was very impressed with the whole process from the receptionist, nurses, doctors, and any more of their team. They definitely have their stuff together. Great Job to all of the team
