Jordan Hale - State Farm Insurance Agent - Waterloo (IL)

Katie Martin I had lots of questions about my policies and Brandy did a wonderful job of explaining everything to me. She was so patient and made things easy to understand. Thanks, Brandy! I can tell you truly care about your customers.

Andrew Epperson Weber has far exceeded my expectations and goes out of their way to find ways to help me and my company and to save us money. Brandon Hoalt has to be one of the best agents in the country!

Shelby Thornton Seth was the best salesman ever! Short notice was no problem for him! Friendly and funny but also efficient and professional! I got the best price without the hassle of searching for it! Will use again after this great experience!

Monica Hampton The agent assigned to my claim was awful! (A woman hit my parked car... her insurance not mine). She would not respond to text, email or phone messages. I had to call the main line twice and request to speak to whoever would answer their phone. Fortunately, they were helpful but this had been drawn out for two extra weeks due to her incompetence. I hope I dont have to deal with this company again!

Andrew Nelson I want to give a shout out to Chris Irwin. I am always left astounded at the level of dedication, hard work, follow through and just simply being available...literally EVERYTIME I need something. Whether it has involved needing a copy of my current insurance card in a critical moment, providing direction for how to connect with Roadside Assistance, to dealing with storm damage, he is always there! When I have needed to contact him, he always answers his cell phone or calls me right back. He has been amazing with taking care of my every insurance need. I thank him for taking great care of my family and I! I have been so happy that Chris really just "gets it". I value great customer service and recommend him to anyone that may be looking to change insurance providers. Chris Irwin your level of quality work remains unprecedented. Thank you!

K Ive been using Jimi as my agent for a little over a year and a half. I have multiple policies with country financial and am very pleased with the service Jimi and his company have provided. One day last year we had a bad wind storm blow through that took down trees, limbs and so on. That morning I saw Jimi out in the community checking on his clients damages and doing everything he could to make sure his clients were taken care of. Seeing that, let me know my money and trust is with the right guy and company.

Casey Connors Had a little accident and filed a claim. Heston has been with me every step of the way, providing all the information to any questions that may arise. Very professional team, very effective and thorough communication. 10/10 recommend this team of well rounded team.

Jay Durstock Blue sky insurance checks pricing at many carriers to find the best rates for individual needs.