Farmers Insurance Gonzenbach Insurance Agency - Waterloo (IL)

David Kukulka When I bought my new house, I decided to shop around for better insurance with an agent closer to the new home and not internet based. Found David Meisenheimer with State Farm and was amazed at the responsiveness and customer service I received from his office, especially from Teri. Fast Forward 9 months, and I have switched all three of my daily driver cars and both of my antique cars over to them. I am NOT an easy person to deal with, and expect great service in a timely fashion. That is EXACTLY what I received from Teri. They have saved me hundreds of dollars and have been great to work with.

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Robert Arnold Got my home owners policy taken care of quickly, Thanks.

Sunny Samra I have had nothing but positive experiences with Amardeep as my insurance agent. He is always looking to get customers the best coverage for the best cost. He is attentive, friendly and always asks questions to better understand your needs. I have worked with him to obtain my home insurance, car insurance and to setup my new sons 529 account.

Kyle Wiedau Initially very pleased when switching over my home-owners insurance. Fast forward 10 months into the policy and they are now stating they made a clerical mistake on their part initially and I owe $265 or they are cancelling my policy. I have 11 days to find new home owners insurance. The broker I deal with is Midwest Preferred Insurance Services. I initially asked to speak to a rep who made this decision and am now being ignored. Pretty disgusting way to treat a client.

GMail - Bea Pedersen 2025APR02: today Amanda of Mark Mitchell State Farm Insurance Agency in Woodstock, Il, assisted e with adding my newly purchased vehicle to my auto insurance policy. As a result of an accident, I needed to acquire a new vehicle. Amanda was thoughtful, reassuring, informative, patient a nd kind in eeting y request, ensuring my auto and personal protection pololicies are up-to-date, accurate, and what I wanted, and supplied me with a full and sasfactory explanation of my cost and billing process. Amanda was quick and thorough - an EXCELLENT Customer Service experiense. If you need Insurance, this is te place to go! Jade, of State Farm Insurance in Woidstick was absolutely fantastic! She answered all my questions, eased my concerns with facts, assured me my needs would be met, and was kind, courteous, and just plain NICE. State Farm Insurance under Mark Mitchell in Woodstock, is a phenomenal team, expert agents, supportive, and reliable. Great team. Great work!

Valerie George ⭐️⭐️⭐️⭐️⭐️ I was referred to Tony Houlahan at Houlahan Insurance, and I’m so glad I reached out! We were setting up a new policy for a family member, and the situation was a little outside the norm — but Tony was amazing from the start. He was super helpful, easy to talk to, and really took the time to walk us through everything. You can tell he truly cares about his clients and wants to make sure they’re taken care of. If you need insurance and want someone who actually listens and goes the extra mile, definitely give Tony at Houlahan Insurance a call. Highly recommend!

Carl Erd Working with Charles at State Farm is always a pleasure! My wife and I really feel blessed to work with him because of his passion and care for helping others, his emphasis to understand our needs, and his knowledge for the industry. With the many insurance necessities in life, all of which are important, we have found life insurance to be the one that took us the longest to learn/process, consider, and even change over time. Charles has always made this process comfortable, especially since sometimes my questions are all over the place and we need an abundance of time to consider what’s right for our family. Plus, for us, we feel a proper life insurance policy needs to meet personal and private financial and family circumstances, and we are totally comfortable sharing this with Charles. We have no doubt that Charles would give all of his customers this same professional and first class service to meet their unique insurance needs! Thank you Charles!

Drew Biondo I ran my personal insurance through online companies for many years until I opened a business and decided that I needed a local company with an actual person to contact. I couldn’t be happier that I found Schmale Agency. I have not only given them my company’s business; I have since switched all of my personal policies to them as well. Their ability to shop multiple carriers has saved me money and I really love the ability to contact my agent directly when I need a document or have a question about my policy. They are friendly, accommodating, and truly have their clients best interests in mind. I recommend Schmale to anyone who wants the best possible experience with an insurance agency.