Ilses’s Joyeria - Chicago (IL)

BJ T Looked at new watches and discussed watch repair. Staff was knowledgeable and helpful. They served many customers while we were there. Jones is one of the great small businesses.

Kim Motley I took advantage of DaValles very generous Lifetime Upgrade Program and exchanged a ring from a broken engagement from 39 years ago! My old ring sat in a drawer for all those years and now I have a beautiful new ring I can wear every day. I worked with Dennis and could not be happier with the quality and the professionalism of service. Thank you!

Greyson Coggins What a wonderful experience. I brought in a special piece for my mother to get repaired. Aubrey and her team were so helpful! I learned so much. I couldnt believe how fast it was. And they have a lifetime protection plan on all their repairs! Thanks guys. Definitely coming back.

Kenna Panger This is such a cute shop with a variety of different styles of clothing. There was also a good selection of shoes and jewelry as well. The owner was very friendly and energetic. It was definitely my fav place to shop in Havana!

tyler williams Great guy awesome to talk to takes pride in his work got a nice chain and hoping to get a lot more from this amazing shop 10/10 go here lovely people

Chloe Rachel is truly one of the kindest, most genuine employees I’ve ever had the pleasure of working with at Kay’s. From the very first time I came in to have my ring sized, she has consistently gone above and beyond to provide exceptional service. While all the staff at this location are wonderful, I’ve had the good fortune of working with Rachel the most—and each time, she has been incredibly patient, knowledgeable, and kind. She always makes you feel like you have her full attention, never rushing and always willing to help with any question or concern. Her compassion and character were especially evident when I lost my engagement ring the day before my wedding. Not only did she help me search for it, but I later found out she had even told a coworker she wanted to personally buy me a new ring on her own credit card. That level of empathy is rare and speaks volumes about who she is. Thankfully, my ring was returned a few days later, and I rushed back to Kay’s to share the good news with her. She celebrated the moment with me, cleaned my rings and my mom’s ring without hesitation, and patiently answered all of my mom’s questions as she browsed the store. Rachel is the kind of employee who makes every visit to Kay’s a joy. I always hope she’s working whenever I walk through the door. She is truly one of a kind, and I can’t thank her enough for the kindness and care she’s shown me time and time again.

Lourdes Urzua I thought about getting permanent jewelry but I was hesitant about taking the plunge . I saw Carol’s page with the pieces of jewelry she has and I found some pieces I liked . So I entered a drawing she had and I was so happy I won . I love my piece and it is so me and worth it . Carol made sure I was happy with how tight/loose the bracelet is and I was going back and forth and I couldn’t decide and she was patient and kind while I decided how I wanted it to fit . The only thing I regret is not doing it sooner . I recommend this place . I am very happy with my bracelet .

ROSITA TAN I’ve been going to Providence & Jeweler’s for long. This is the only place i go and trust my jeweleries for repairs, resizing and cleaning…. For watch battery change, surely i go to this place too.. Javier has always been very nice, accommodating person. I’ve never been disappointed with all the services i asked of them to do..

JS Review 2025-06-17 - 5 Stars Great Staff. Great exchange of information with the guys behind the counter. Nice sized mall, lots to see. And Yes there are hidden treasures to be found just have to keep your eyes open and your flashlight on. This will definitely be a stop when we are near.