Hawkins-Cassens Insurance Agency, LLC - Sterling (IL)

BLC BLC I highly recommend Joe as an Allstate agent - He is patient and always spend the time listening to my concerns and answering my questions. We have used Joe for over 20 years. Great responsive service

Kay Hartke Jen is always a pleasure to talk to. She is very knowledgeable, thorough and helpful with anything you might need. See her for your insurance needs and you wont be disappointed because she goes above and beyond to assist you.

Penny Costa I have been a customer of Taylor Dodd and Wood for many years. They are amazing. Tammy Charles is my agent. She is professional, quick to respond to any of my questions and makes you feel comfortable and taken care of. She is kind, caring and goes above and beyond my expectations.

Haley Wingo I love this insurance agency. Michelle is the most helpful agent! She has listened to me and understood my concerns with my policy renewing and helped me to the best of her abilities. She is so quick to respond and always gets back to me as soon as she can with answers. She has been a joy to work with. Thank you for always helping when I need you!

William Kuipers This insurance company has been unbelievably fantastic with helping me to get my claim processed from my father’s passing. Everyone involved has been more than wonderful. I would like to give a huge shout out to Tonya Anderson for all of her phone conversations with me since my dad’s passing this past November. She has gone above and beyond to help me get this claim processed from start to finish! She is an amazing employee and deserves to be recognized. Thank you to all who helped me with this claim! God Bless You All! Bill Kuipers

Eva Conley My experience with Diane and Matt has been amazing! They are so knowledgeable and really listen to you and take the time to explain your coverage to you! We now have more coverage and are paying less, we are so blessed to have these two!! I feel like one of the family when I go there and leave feeling so good!! I am beyond impressed with how Matt helped my son and showed great patience with him and took his time with him!! It was his first time getting insurance on his own and he took in everything that Matt had to say! He treated him with respect and dignity which is something I am so grateful for, thank you both for loving what you do, caring when you don’t have to, and going the extra mile for each and everyone you come into contact with!! I will and would recommend, if you truly want people who care and are looking out for your best interest, you should really give them a chance!!

Mark Hebenstreit Chad and Jamie are great… works through your needs, responsive, and provide sound advice.

Debbie Jones Jeff Mossman has been my insurance agent since I relocated to Jacksonville Illinois in 2016. His office has always been very friendly, helpful and professional whenever I called or visited the office personally. Ive had several vehicle claims because of deer and raccoon damages and the claims were taken care of immediately as far as rentals and helping me find the best collision shops in Jacksonville. I would recommend Jeff Mossman -State Farm Insurance Agent to anyone who wants a honest dependable and trustworthy insurance agent.

Amy Powers Never has a review been warranted more than my experience with Wally Gaffney. What an asset to Tom Conklins team. My homeowners claim from start to finish was complicated and frustrating, and it felt easier to walk away from it than to sort through it. Wally reached out to me and offered to help me wade through it all, and he was determined to see it through to the end. Hard to find that kind of initiative and commitment to clients in the world we live in today. His kindness and commitment will never be forgotten. I hope Tom Conklin and State Farm realize what they have in Wally. It would be a shame to not recognize what he did for me and Im sure countless other insureds. Thank you, Wally. You truly are the best of the best!