Hawkins-Cassens Insurance Agency, LLC - Sterling (IL)

Melissa G Jordan Hicks was very helpful! She explained my policy in terms that I could understand. She recommended things that I should add to my policy and things that I didnt really need anymore. I felt very comfortable and like I was having a conversation with a friend.

Mark Hebenstreit Chad and Jamie are great… works through your needs, responsive, and provide sound advice.

Thomas Booth Tiffany Cole is a very professional and detailed focused agent who searches out the best coverage protection and value for her clients. You should check what she could do for you!!

Evelyn Ehlers We appreciate Matt taking us on as clients after we lost our previous SF agent to another employment opportunity. Matt contacted us immediately and made arrangements to meet to go over our current coverages. We look forward to working with Matt and his staff in answering our coverage questions and in keeping our coverages up-to-date.

Ray Stark Jr. I have had Dean Cooper/State Farm for 29 years. In that time, I have 0 complaints. From Dean to his staff, Teresa & Kim, I have always been treated with respect & utmost professionalism. You feel as if you are part of a family with every contact. Each problem, claim, issue that has come across their desk, they handled it swiftly. I thank them for their service & look forward to a continued relationship for years to come.

Timothy Yates I have been using Southwest now for about 3 years, Mark and staff are wonderful! If i have a question they answer quickly and precisely. Rates have been really good and the customer service cant be beat. I certainly recommend Mark and Southwest for all your insurance needs! Never met him but by talking on the phone I feel like Weve know each other for years, yes I will bring the Vette bye for you to see. Call them up, bet they can save you some money!

NATALIE WEASEL David went above and beyond the call of duty by seeing me when his office was closed for the day and rectified a critical situation for me. He could have easily told me he was closed and had me return the following day. I highly recommend David Morse and his team.

Valerie George ⭐️⭐️⭐️⭐️⭐️ I was referred to Tony Houlahan at Houlahan Insurance, and I’m so glad I reached out! We were setting up a new policy for a family member, and the situation was a little outside the norm — but Tony was amazing from the start. He was super helpful, easy to talk to, and really took the time to walk us through everything. You can tell he truly cares about his clients and wants to make sure they’re taken care of. If you need insurance and want someone who actually listens and goes the extra mile, definitely give Tony at Houlahan Insurance a call. Highly recommend!

Ambar Caba Daisy was great and very helpful with me. She helped me navigate which insurance was the best for my family and gave us the best coverage for all. Thank you