5 /5 Aline Sanchez: I had a great experience with this insurance place. The customer service is excellent—especially with Ms. Erika Guerrero She’s a knowledgeable agent with years of experience, and her bilingual skills make communication easy and clear. She takes the time to explain everything so you fully understand your options. If you’re considering this insurance, I highly recommend asking for Erika!
5 /5 Mr and Mrs Luby: Olga was amazing! She explained everything clearly, got me a great rate, and made the whole process stress-free. Highly recommend and bilingual which is a help to my family also Spanish speaking.
5 /5 Ivan Huerta: My agent is Alicia Huerta I was recommended by a family member and was told this company gives good prices. Tried it out and they beat my current company and offered me better coverages with a lower price. She also included roadside assistance. Great customer service she was quick and answered all my questions. Well done
5 /5 Michealangelo Flores: Olga is exceptional at whats she does, always there to help with all of my questions and concerns! I highly recommend using freeway because of her!
5 /5 David Crisp: Alicia Huerta offered me a lower rate on my insurance she managed to include road side assistance still beating my current company. Great customer service she was quick and explained the whole process well. I was recommended by a family friend
Kevin R I have 5 commercial buildings, vehicle policies and life policies with IIP. Ive been with IIP for about 10 years and received extraordinary customer service. They always shop for the best prices each renewal period. They quickly respond to any issues that come up. It is a night and day difference from the service I received from other agencies the previous 30 years. My only regret is I didnt come across IIP 40 years ago.
Jamila Seals Trinas has always been professional and knowledgeable about her services whenever we speak. I have heard eat things about her assisting her clients find the best coverage for them. This makes her a trusted source in the industry!
Brian Gilbert Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!
Gustavo Uriel Bautista Hernández The team at this agency is knowledgeable and patient. They helped me find an affordable insurance plan that fits my needs perfectly. The process was straightforward
Judy Meyer Melissa took the time to answer questions that I had and gave me information on each of my bundled insurance plans.
She was very knowledgeable and shared
her thoughts with me.