Farmers State Bank - Marion (IL)

Judah Navarro Misty was incredibly helpful! Had me outta there in less than 25 minutes! I was in shock how quick she got my taxes done. Amazing customer service from a Walmart kiosk if I’m completely honest.

Leah and Corey Hobbs She was incredibly understanding and exceptionally helpful, ensuring I obtained everything I needed during my visit. I can’t remember her name but she was the best I think it was sheila I pretty sure her name start with a s but she was the best honestly thank you so much!!

Irene Davis I always use the drive up, so the lobby being closed doesn’t bother me. I over heard friends who are very upset they can’t go in the lobby to do their banking. I get good service at the drive up and the tellers are always friendly and treat me with respect.

Richie Story Everyone does a great job on your needs

Fox Paintball Do not process any credit cards with this company. Terrible.

Shannon Lowry LP gas department is a joke. After being a loyal customer for 12 yrs we were kicked off budget billing because we didnt use enough. In Feb of this year i had an overpaid account at $1100+. I decided since this company doesnt repay the loyalty to good customers, I decided to switch LP providers. When I called to get my reimbursement, I told the individual we would no longer need their service. Conviently, the individual I spoke with neglected to note the fact that I chose not to be theyre customer. Fast forward to Aug 2024, they showed up and filled our tank because apparently they had installed a "keep full monitor" that I was unaware of. I called the office and the lady I spoke with told me there were no notes on my account stating I no longer wanted them to fill our tank, and now, even though Im on budget billing with another company, now they are saying I owe them almost $600. Ridiculous. STAY AWAY FROM THIS COMPANY. Even when you tell them you dont want to be their customer any longer, they still find a way to take your money.

Darcey Trotter Tony is very patient and knowledgeable. As a single woman nearing retirement age, he puts me at ease and explains things in a way I can understand. I appreciate his honesty and genuine concern for his clients.

Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.