Financial & Tax Strategies LLC - OFallon (IL)

Nathan Hill I have been going to this bank for so many years to check in my trust fund money every month and had no issues, YEARS! All of a sudden I have seen a couple new people and this woman (I dont remember her name) wont cash in my trust fund checks because "it has a later date" and they would get in "trouble" for it. I dont understand if that is the case why has no one else stopped me and I still see the same people working there years later to this day?!?! I have things to pay for asap towards the end of the month and I dont have time to wait if I have the checks. I tried explaining to her and still wont listen. I now have to avoid this place to go to a further one because of the "date" which makes me sad and upset because I really like some of the people there but now I dont feel comfortable going back there if I have a later date on my check compared to when I get it at home. This has been going on for a couple months and this is ridiculous. I dont mean to be a male Karen and I am usually chill but I need my money and clearly it isnt an issue because I have always done this for years. This is really weird for me from the new women. I am sorry but now I dont feel comfortable going to this branch and I really like the women I met who had worked there for years. They have been so kind, welcoming, gentle and heart warming and that is why this gets 3 stars. If they stopped working there I would change it to a 1 star. The man who I assume is the boss seems really good as well which is also why this gets a 3 star. Thank you all for those who have been there for so many years who know me. You all have been great and thank you for all of your hard work. ♥️

Robert Parr Ashley Beckley, handled my loan great experience knowledgeable personable. Bob

Kathryn Warfel Jared and Travis have been so helpful as we navigate retirement. They are very transparent and have answered all of our questions. Would and have recommended Senior Financial Solutions to many of our friends.

Destiny Colon Casey is so wonderful to work with. She saved us over $1000 a year on our home insurance and saved us close to $75 a month on our cars. Both policies provide us more coverage, and it helps to know she genuinely cares for her clients should we ever need her!

Matt Hawley Christina is the best insurance agent, we have ever had! Thanks for taking care of us!

Eric Peters Never had a problem with this bank. One time I was over charged and rung up a ton of overdraft fees. I had a conversation as I was out of the area when this happened and they were willing to work with me. I think they removed the ones that stacked and just had me pay the first one. Then they helped me get rid of the ability to even over draft so that worked out. Now I am not saying everyone will have this experience and maybe it was because I was on orders they helped me out. They also helped me refinance a vehicle and reduced my cost and payments by a lot. I recommend this place for most people looking.

Cindy Phillips We recently worked with Jenna Alderks for our health insurance needs after my husband and I retired. She was absolutely great to work with. Jenna laid out our options, explained the coverages and provided direction into which plan would work best for us. We have and will continue to recommended her services to others. Thank you Jenna for all you do for your customers!