Farmers Insurance - Michael Baker - Galesburg (IL)

Javier Garcia Great customer service excellent experience! Thank you guys so much

Eva Conley My experience with Diane and Matt has been amazing! They are so knowledgeable and really listen to you and take the time to explain your coverage to you! We now have more coverage and are paying less, we are so blessed to have these two!! I feel like one of the family when I go there and leave feeling so good!! I am beyond impressed with how Matt helped my son and showed great patience with him and took his time with him!! It was his first time getting insurance on his own and he took in everything that Matt had to say! He treated him with respect and dignity which is something I am so grateful for, thank you both for loving what you do, caring when you don’t have to, and going the extra mile for each and everyone you come into contact with!! I will and would recommend, if you truly want people who care and are looking out for your best interest, you should really give them a chance!!

Kay Machula With all the uncertainties and rates with Insurance companies today. It is a breath of fresh air that Darren let me know months in advance that the insurance company we are with was getting out of covering our type of property/liability and he had already begun to research an alternative for us. Its all about the service!! and just not getting a letter in the mail saying your insurance was not going to be renewed.

Randy Rosas I’ve had such a great experience with my State Farm agents—especially Olivia and team. They’ve been incredibly attentive and proactive from the very beginning. I never have to follow up because they’re already on top of everything I need. It’s rare to find a team that delivers this level of service consistently. Their customer experience is by far the best I’ve had with any insurance provider, and the pricing is also very competitive. Highly recommend Olivia and team to anyone looking for top-notch service and peace of mind.

Jeanine Johnston This is not a business review but a personal one. Kevin and his wife found my daughters wallet today, searched for her online, found a mutual friend and we were able to recover it quickly! She is a young mother who was only out to get some medicine for my two year old granddaughter, so I cannot express my appreciation enough!!

d Arnold I have been with Bill for over 20 years. His office always calls and wishes me and my family members happy birthday every year. He and his office have always been available, friendly, and responsive. I just recently worked with Tracy and she was great. I highly recommend Bill Nelson and his staff.