Ryan Bearden Stephanie and Katie are very helpful. It was easy getting a loan here. I was worked with them for about two years or so and payed off my loan no problem. If you live in Illinois this is the place to stop.
Bonnie Bryan My experience with Amy was awesome. She was very pleasant and efficient. I will continue doing business with Amy from the Champaign IL office.
tom boutilier Tom Edler is one of the nicest people you’ve I’ll ever meet! He takes your call and doesn’t have you sent straight to a voicemail. I’ve had a freak out moment with something that was destroyed.. next time we went into Tom’s office he had a replacement for me. I knew from then on he will insure us until we well.. don’t need insurance at all…. Well if heaven has insurance must be expensive… but I’m sure Tom will get them insured! Can’t say enough love you guys your office alway feels like home as well as talking on the phone it’s like calling that one family member you should call more but never do.. we’ll make it up here!!
1. Quick response
2. Level of care and compassion
3. They are real people not recorded bots.
4. Voicemails are ALWAYS RETURNED!!
5. Cool country coozies .-)
Hilary Fiene As someone who has lived in Northwestern Illinois all of my life, I want to see this community and the people in it thrive, and that is why I am such an advocate for the United Way of Northwest Illinois. They connect with the people of our community to figure out the needs, and work to fix the gaps in education, health, and overall well-being.
JEFFERY STOKES I have had nothing but problems since I went to this bank and took out a personal loan. The person who assisted me name is Bayley. My understanding was I pay 6 months interest, then I pay the principal. First they tell me I will be notified when my due date is, and will be notified what my payments are. They wait 1 and half month and bill me a late fee. I was told after 6 months I will be notified what my payments are for the principal. 6 months later, I get a letter saying my interest was incorrect and going from 3.99 to 10 percent. And I dont pay the principal but the 10 percent interest. Dillion calls and say well its in your contract and Bailey is very good and thorough. They say sorry but you can refinance. I swear to God I wish I said no to these people
Justin Goswick The ladies in the Moline il office were superb. Very polite and professional. Couldnt have picked a better place to do business with. Thank you so much!!!