Edward Jones - Financial Advisor: Michael D Hadley, CFP® - Carlinville (IL)

DIANA HIGGINS Staff always very professional friendly and helpful .

Edoardo Tortoledo Worse customer service experience I’ve had, at ANY bank, Chat agent (Jenna R), not sure if she was inexperienced or if that’s a protocol but absolutely no help, i clearly had mentioned that I couldn’t make a payment thru the phone and she tells me to “call” goes to give me the number and the a “pre made response” when that’s precisely why I opened the chat, to get someone to help, i explained to her again, just to received a very similar response, I previously had Bank of the West, which we know was taken over, and it was by far a much better bank. After having 15 different accounts at other banks, I never came across such terrible lack of customer service support.

Josh Reeves I highly recommend anyone in need of an Accountant to give Matt a call. Hes extremely knowledgeable, responsive, and easy to talk to.

Dave Scott I would give them 10 stars, if possible! I had been banking with another local credit union for 32 years. Yesterday, I went to that credit union to get a motorcycle loan. After meeting with them, i decided to shop around, and Im very glad I did. I met with Chris Cox at the Pontiac SOCU branch and not only did she beat my credit unions rate on the loan by a mile, she also signed me up for the SOCU Visa and did a very low interest balance transfer on two of my current cards, increased my credit limit and lowered my interest rate. Then, she showed me how they could lower my interest rate on my mortgage and save me thousands of dollars. She also told me they do not sell their mortgages to third party mortgage brokers so your money stays local. That was great to hear! She did all of this in about one hour. Everyone there was very friendly, smiling and laughing. The whole time I was there, it felt more like a family reunion then a bank appointment! My former credit union has felt very sterile and robotic. My time spent at SOCU was a great experience.They just won over a new customer! I would highly recommend you at least consider SOCU for any of your personal banking needs. Great Job Chris! Nice to meet you!

Isaac Syler Financial Engines will help ya out with any of your finances from debts to investing in your future. Just come on it or give them a call to talk to them and see what they can do for you. Youll never know whats possible till you do.

KATIE BUCKINGHAM Such an amazing experience. Jackie went above and beyond to assist and explain everything thoroughly. Absolutely recommend her for all your insurance needs.