Eagle Rock Insurance Services - Decatur (IL)

Jennale Liston I had a fantastic experience with Monica Vecera at State Farm. From my very first interaction, she was incredibly knowledgeable and attended to my needs. Monica took the time to explain my options clearly and help me find the best coverage for my home and auto policies. What I appreciated the most was her responsiveness and willing to answer all my questions no matter how small. It’s clear that she genuinely cares about her clients and goes above and beyond to provide excellent service. I highly recommend Monica the Sarah State Farm for anyone looking for reliable and professional insurance assistance. Thank you for making the process of smooth and stress-free.

Cheryl Anderson Duane Jones was absolutely fantastic to work with on my homeowners and car insurance. He was patient and kind and gave detailed explanations for each recommendation that he made. His office manager Sherri is delightful. She makes sure that you have all the needed paperwork. She also took the time to give me one on one instruction on how to use their app. I highly recommend them for your insurance needs. You will be expertly taken care of!!!!

Keith Crawford Jr. They’re okay. Cheaper individual full coverage if you need it. Not great if you need to add a new driver to your plan which is why I switched. Also never had to actually put in a claim, and from others reviews, they seem sketch. Still, they never did me wrong so 3/5 feels fair.

Amber Nicholl I used to think they were wonderful. But they have done several things that I disagree with and even though I was in an accident that wasnt my fault right now Im driving a car that may in fact cause me to receive a ticket. Also they automatically assumed since the other driver was a state farm client that I was not. Hmm...it is what it is I guess.

Karla O Neill Ive never worked with a better insurance provider. Elevate Insurance Agency ILs employees are knowledgeable, kind, and always willing to help.

Rhonda We recently moved all of our insurance coverages to Miller insurance. Paul worked with us diligently going through all of our farm policies, home policies, medical policies, liability policies, automobile policies and a specialty policy that he had to go through so much paperwork. He came to our house many times. He went to all of our properties. I know he had to have many hours in writing all the policies he covered. In the end he saved us money and gave us better and more precise coverage. I highly recommend Clarence Miller insurance and if you can get Paul Tomshack to help you out its a win win.

Andi McNally Michael aided in increased communication, crushing barriers so that expedience in claim resolution was accomplished. So helpful to work with someone who will do what they can to make sure insured get what they need by connecting others so that they are able to do their jobs most effectively. Thanks Michael and team.

Christopher Eckberg Very helpful in all aspects. Very good at listening to concerns and objectives as well as offering up alternative considerations.

steve middleton Kristen is good to work with, not pushy, and truly concerned about the customers well being and level of protection.