Serna Insurance Services - Morris (IL)

Ally Miranda This auto insurance provider made everything so easy for me. I got an affordable rate for comprehensive coverage and they explained all the details clearly. The claims process was quick and hassle free when I needed it. I’m glad I switched to them

Jonathan Herrera Carlos Sanchez assisted me with the renewal of my insurance, ensuring a seamless process throughout. His expertise and support were invaluable in navigating the necessary steps.The experience was notably efficient, thanks to his guidance. I appreciate the professionalism he demonstrated during the entire renewal procedure.

ERIC PAGAN I am deeply grateful with the manager, Lucy, who has done a phenomenal job keeping me updated giving me amazing quotes. She helped me sign with progressive and they have been great to me. Thanks to her. Thank you again, Lucy Keep up the good work and don’t let anybody tell you any different

Tim Moore Linda meets and exceeds all my insurance needs. She is very professional and courteous, She takes her time in explaining the coverage needed for my needs and is always there when needed.

Juan Bañuelos Great prices on insurance and taxes too. The owner is very nice and treats her customers like family. Love that place.

Richard Boyer All staff are friendly and professional and deal with any problems in a timely manner. I recommend them highly.

NATALIE WEASEL David went above and beyond the call of duty by seeing me when his office was closed for the day and rectified a critical situation for me. He could have easily told me he was closed and had me return the following day. I highly recommend David Morse and his team.

Whitney Graham The service is amazing here. The staff is quick if youre in a hurry but they always make you feel welcome and comfortable.

Heather Stojcevski I am writing regarding one of your employees. I have had my homeowners insurance with your agency for years. Since I have never had any problems, I had no idea how important an agent can be. I would like to commend your employee for the interest she took in my dilemma. I refinanced my home about a year ago and set up escrow accounts to pay my hazard insurance and taxes. The mortgage company mistakenly put my insurance money toward my mortgage and I received a large bill for insurance that needed to be paid immediately. I was on the phone with the company many times and each time it got worse. I brought all of my paperwork to your agency and sat back and watched as your employee worked through the mortgage system and finally resolved the problem. I am sure she had more pressing things to do on the closing hours of a Friday afternoon. She made me feel like it was not big deal that she was there to help me. I am so grateful I had an agent to help me. Thank you.