Dimond Bros. Insurance Princeton Branch - Princeton (IL)

Monica Hampton The agent assigned to my claim was awful! (A woman hit my parked car... her insurance not mine). She would not respond to text, email or phone messages. I had to call the main line twice and request to speak to whoever would answer their phone. Fortunately, they were helpful but this had been drawn out for two extra weeks due to her incompetence. I hope I dont have to deal with this company again!

steve middleton Kristen is good to work with, not pushy, and truly concerned about the customers well being and level of protection.

Marilyn Kintz He tries to get the best insurance for the best price

sandra pina I had a very easy and friendly experience with Rosa, she explained the details of my insurance very well.

BILL GHENT They were very professional. Office was neat and clean. Good covid protection. I will return. Highly recommend this business.

Cynthia McGinnis Nick has been helping me for a few years now with my health care insurance. He found me great affordable insurance and patiently helped me through the whole process! When I became eligible for Medicare he took care of most everything for me as I am technically challenged. He is always very polite and friendly and never hesitates to reach out to me to see how I am doing! These days service like this is often nonexistent. I have referred him many times and will continue to use him for all my insurance needs.

Sean Cox I cannot recommend Kenzi Cheesewright Insurance Agency enough, especially Holly and Kenzi! From the moment I contacted them, they were so welcoming and friendly. They truly made the entire process a breeze. What truly impressed me was their ability to save me money while still getting me incredible coverage. They took the time to understand all my needs and, because they offer so many different kinds of coverage, it was a true one-stop-shop that checked all my boxes. This also allowed for fantastic bundling discounts! By bundling my homeowners and auto insurance, I received a 35% discount on my homeowner policy and a 15% discount on my auto policy. I know that I wouldnt have found that good of a deal anywhere else. They were incredibly fast in getting me quotes and setting everything up, and did I mention that they got me a truly great deal? If youre looking for an insurance agency that is friendly, efficient, and genuinely dedicated to finding you the best coverage at the best price, it’s right here. Youll be so happy you chose them! Customer satisfaction is 100% for me. I won’t be going to anybody else.

John Buttitta My agent didnt respond. I was transferred to someone else that was very helpful with my needs. Someone available to handle your needs is important.