Derek Hensley - State Farm Insurance Agent - Springfield (IL)

sreenivasarao sudarsi I recently switched to State Farm for both auto and renters insurance, and I couldn’t be happier with my decision. I was previously with AAA, but after comparing quotes and coverage, State Farm offered me a much better premium, especially on the auto side. The entire process was smooth, transparent, and efficient. My State Farm agent took the time to explain all the details, answered every question patiently, and made sure I understood my coverage thoroughly before moving forward. One of the highlights for me was enrolling in the Drive Safe & Save program. It was easy to set up via the mobile app, and I’ve already received a discount, which will be reflected in my next renewal. It’s great to see a company reward safe driving habits. Their mobile app is user-friendly, and it gives me access to my policy, ID cards, payments, and claim options – all at my fingertips. I’m truly happy to join the State Farm family. They’ve made insurance feel personal, affordable, and easy to manage. Highly recommend to anyone considering a switch!

Jessica Torres I’ve never had a problem with this company, I’ve been with them for about 10 years now. Danny and Leticia are the ones the typically assist me. Great personality and professional and honestly to the point, I don’t care for side conversations just call, make a payment and get the receipt and done.They work with you in the down payments and monthly payments. Good customer service and friendly and prompt with the receipts and sending the policies. Sure the prices go up every year but not a whole lot. Roadside assistance is the best thru them, I’ve never had a problem with them, they are fast and reliable.

Stephanie Cuvar Amy has been my insurance agent for years! Her office is always super helpful and quick to respond to my many questions when I dont understand a new policy. She is always looking for ways to save me and my family money, too. I highly recommend her and her team for any insurance needs you may have!

Alec Smith Kyler is great to work with and has your best interest in mind! Would recommend anyone who is in need of a new insurance carrier to talk with Kyler about coverage.

Tim Huggins Brain is an awesome agent, every concern ive had has always been taken care of, an he has always treated me well when it comes to claims, or any questions about my policies. One of the best in the area!!!

William Kuipers This insurance company has been unbelievably fantastic with helping me to get my claim processed from my father’s passing. Everyone involved has been more than wonderful. I would like to give a huge shout out to Tonya Anderson for all of her phone conversations with me since my dad’s passing this past November. She has gone above and beyond to help me get this claim processed from start to finish! She is an amazing employee and deserves to be recognized. Thank you to all who helped me with this claim! God Bless You All! Bill Kuipers

John Pezowicz I was hit by one of their clients and totalled my car. That experience was not as painful as what was to come when having to deal with this insurance company. After admitting full blame a saying they take full responsibility nothing has come about to hold up that statement.

Justin Freeman Always helpful, answers all my questions, and always finds me the best rate.